(2911) Crisis Case Manager – Mobile Crisis Outreach Team Cedar Park Police Department *INTERNAL APPLICANTS ONLY*

Under the supervision of the Mobile Crisis Outreach Team Supervisor or designee, the Crisis Case Manager is embedded within Cedar Park Police Department, partnering with officers in the department’s Mental Health Unit, and is a member of the Northern Hub Mobile Crisis Outreach Team. This position will provide services in-person and via televideo in Williamson and Burnet Counties to individuals and families experiencing behavioral health crises; will co-respond with officers; reduce police involvement when appropriate; and support coordination of treatment in lieu of arrest, emergency department use and hospitalization.

The Crisis Case Manager will dispatch to various community locations (i.e. schools, emergency rooms, homes and BTCS clinics) to provide crisis intervention, screening, referral, relapse prevention and follow-up services. Follow-up services may include case management, individual and group skills training, Person- Centered Recovery Planning, supported housing/employment, discharge planning and linkage to ongoing services. The case manager provides person-centered services based on the current crisis needs of the individual and carries a caseload for the provision of crisis follow up and relapse prevention services.

This position collaboratively partners with law enforcement, the medical community, schools, families, and social service agencies to assist persons in crisis. The Crisis Case Manager possesses strong knowledge of the principles, methods, techniques and practices of working with individuals experiencing a mental health, substance use, and/or developmental crisis, and must have the ability to communicate effectively with persons and families from diverse cultures and socio-economic backgrounds. The clinician must have skills and experience using integrated computer database programs to access files and document services, as well as the ability to organize and prioritize work assignments. This position requires a flexible work schedule and the ability to work independently, yet collaboratively. This position requires rotating on-call responsibilities at $30/day and is an Essential position, required to work on site. As MCOT operates 24/7/365, this position is required to work holidays on a rotating basis.

Location: Cedar Park

Salary: $25.23 – $37.98/hr

Applicable Differentials:

$200/month productivity incentive

Up to $3.50/hour, previous crisis experience

Up to $2.00/hour, previous community center experience in a similar role

Up to $4.00/hour, tenure with BTCS

$1.00/hour, Advanced Licensure (LPHA)

.50/hour, LCDC Licensure

.75/hour, Bilingual

$1.00/hour, Master’s Degree in Human Services

Evening Shift: $2.00/hour

Night Shift: $4.00/hour

Weekend Shift: $4.00/hour

Weekend Night Shift: $6.00/hour

$200/month Service Delivery incentive