Crisis Hotline: 1-800-841-1255    |    Appointments or Services: 1-844-309-6385

(1007) Program Manager – Mobile Crisis Outreach Team

Job Description

Under the supervision of the Director of Crisis Services, the Program Manager is a member of North Hub Crisis Team, supporting the 24/7 operations of the Mobile Crisis Outreach Team. This position will provide a combination of authority functions to include crisis intervention and crisis follow up and relapse prevention services. The Program Manager provides the daily and clinical supervision of the team, which assists in providing crisis intervention, crisis triage, de-escalation, and crisis treatment plan. This position will be able to partner with law enforcement, the medical community, families, and hospitals in a collaborative effort to assist persons in crisis. The individual must possess strong knowledge of the principles, methods, techniques and practices of working with individuals experiencing a behavioral health, substance use, IDD, or co-occurring needs, and have the ability to communicate effectively with diverse cultures and socio-economic populations. Must have skills and experience using integrated computer database programs to access files and document treatment services and the ability to organize and prioritize work assignments. This position requires a flexible work day and person able to work both independently and collaboratively.

Location: San Gabriel Crisis Center (Williamson County) and Marble Falls Clinic (Burnet County)

Salary: $34.32 – $36.35/hr

*Range of salary subject to applicable differentials listed below*

Applicable Additional Hourly Differentials:

Bilingual- $1.00/hr

SuperUser- $0.50/hr

1 Yr Management – $1.00/hr

Why join our team?

BTCS Values our team members and believes it is important to reward and compensate our team members for their contribution to our success. BTCS offers competitive salaries, an excellent benefits package and generous leave accruals.

Medical Insurance: Through BlueCross Blue Shield, we offer comprehensive medical coverage for you and your eligible dependents with access to network and non-network health care providers. Coverage for employees and eligible dependents begins on the first day of the month following 60 days of employment.

Dental Insurance: Through Dental Select, we offer two coverage plans for dental care, to include preventative, basic and major services. Coverage for employees and eligible dependents begins on the first day of the month following 60 days of employment.

Vision Insurance: Through BlueCross BlueShield, we offer vision coverage to include discounts on everyday vision needs, such as eye exams and glasses and/ or contacts. Coverage for employees and eligible dependents begins on the first day of the month following 60 days of employment.

Prescription Plan: Through BlueCross BlueShield, we offer discounts on generic, preferred or brand-name drugs as well as non-preferred drugs at pharmacies or through a convenient home delivery program. Coverage for employees and eligible dependents begins on the first day of the month following 60 days of employment.

Flexible Spending Accounts: Optional pre-tax contributions for medical reimbursement and dependent care plans.

Retirement Plans:
401A: Through this governmental plan, we offer a 7% match to employee contributions.
457/403(b): Through these governmental plans, employees may contribute pre-tax earnings for retirement. Employees may participate on the first day of employment.

Sponsored Insurance:
Life Insurance: Through Dearborn National, we offer basic life insurance of $5,000. Optional supplemental coverage, as well as spouse and eligible dependent policies, are available to purchase.
Long Term Disability/ Accident/ Critical Illness Insurance: Through Dearborn National we offer optional insurance coverages at a competitive rate. Coverage for employees and eligible dependents begins on the first day of the month following 60 days of employment.

Family and Medical Leave: Job protection to provide care related to a child’s birth or adoption, or for yourself or a family member’s serious health condition.

Employee Assistance Program: Through Alliance Worksite Solutions, we offer a no cost, confidential employee assistance program as a resource to resolve personal, family, financial and legal problems for employees and their dependents.

Professional Development: Joining Bluebonnet Trails is about joining a culture of inclusiveness, collaboration, trust, and the invitation and expectation to have a voice. Bluebonnet offers employees the opportunity to participate in professional development that is skill based and offers continuing education courses to enhance knowledge and performance via online courses and instructor led webinars.

Additional Perks:
– Employee Referral Awards
– Licensure Supervision
– Licensure Renewal Fee Reimbursement
– Public Service Loan Forgiveness Programs
– Educational Leave
– Competitive Pay Differentials for Applicable Positions

CityWilliamson and Burnet Counties
CountyBurnet County, Williamson County
CredentialsMinimum Qualifications: Masters Degree Required.
Minimum of three years crisis experience, two years supervisory experience.
Must have excellent oral and written communication skills. Must have a valid Texas Driver’s License and maintain approved driver’s status throughout employment.
Must have skills and experience using integrated computer database programs to access files and document treatment services and the ability to organize and prioritize work assignments.

Preferred Qualifications: Bilingual in Spanish
Licensure as LCSW, LPC, or LMFT
Licensure as LCDC
Salary Amount$71,286 - 75,608/year
Closing DateOpen until filled
Apply for this job

Administration:
1009 North Georgetown Street
Round Rock, Texas 78664

For Appointments or Information:
844-309-6385

24-Hour Crisis Hotline:
800-841-1255

Bluebonnet Trails Community Services as a recipient of Federal Transit Administration (FTA) grant dollars either directly from FTA or through the Texas Department of Transportation (TxDOT), will comply with the Title VI of the Civil Rights Act of 1964 (42 U.S.C. 2000d), the U.S. Department of Transportation implementing regulations, FTA Circular 4702.lB, and TxDOT PTN requirements as specified in Master Grant Agreement, and State Management Plan. Our Title VI Plan can be viewed here: Title VI Plan 2023-2026

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