Crisis Hotline: 1-800-841-1255    |    Appointments or Services: 1-844-309-6385

(1373) Adult Behavioral Health Services Manager

Job Description

Position Description:

Under the direct supervision of the Regional Center Director, this position provides clinical support and oversight for the Mental Health Outpatient operations, directly supervises Intensive and Routine Case Managers, and serves as an on-site supervisor in the absence of the Regional Center Director for office staff including but not limited to: RN and MA, CSRs, interns, and volunteers. The Adult Behavioral Health Services Manager will monitor services and the outcome of services provided by Case Managers including case management, skills training, and psychosocial rehabilitation for individuals diagnosed with mental illnesses, to include adults and family members.

The position will also be responsible for providing direct services as needed. The direct services that this position may provide include, but are not limited to: intake screening and assessment, crisis assessment and intervention, skills-trainings, and case management services. This position oversees the provision of uniform assessments required by the state authority and the Center, collaboration with individuals served and their parent/LAR to develop treatment plans, and collaborative documentation of services delivered in accordance with individual need and Medicaid standards. The position will also assist in ensuring that programs adhere to contractual and agency guidelines, metrics, and outcome measures. This position is responsible for contributing to the development and implementation of process improvement. The Adult Behavioral Health Services Manager is responsible for hiring, onboarding, team building, and assuring the continued training of Case Management Staff and Interns.

The person in this position will demonstrate the ability to perform all duties expected of a case manager. As the Adult Behavioral Health Services Manager, this position will be responsible for overseeing the day to day management of the clinic to include clinic flow and scheduling in collaboration with the Office Manager; review and assign all cases to Case Managers based on Case Manager skill level, location of consumer, and caseload needs.

The Adult Behavioral Health Services Manager will address client concerns, complaints, and satisfaction with the services they receive.

Works with all lines of business within Bluebonnet Trails to integrate across different funding sources (state, federal, and local) to ensure the persons we serve receive the most appropriate interventions available.

Why join our team?

BTCS Values our team members and believes it is important to reward and compensate our team members for their contribution to our success. BTCS offers competitive salaries, an excellent benefits package and generous leave accruals.

Medical Insurance: Through BlueCross Blue Shield, we offer comprehensive medical coverage for you and your eligible dependents with access to network and non-network health care providers. Coverage for employees and eligible dependents begins on the first day of the month following 60 days of employment.

Dental Insurance: Through Dental Select, we offer two coverage plans for dental care, to include preventative, basic and major services. Coverage for employees and eligible dependents begins on the first day of the month following 60 days of employment.

Vision Insurance: Through BlueCross BlueShield, we offer vision coverage to include discounts on everyday vision needs, such as eye exams and glasses and/ or contacts. Coverage for employees and eligible dependents begins on the first day of the month following 60 days of employment.

Prescription Plan: Through BlueCross BlueShield, we offer discounts on generic, preferred or brand-name drugs as well as non-preferred drugs at pharmacies or through a convenient home delivery program. Coverage for employees and eligible dependents begins on the first day of the month following 60 days of employment.

Flexible Spending Accounts: Optional pre-tax contributions for medical reimbursement and dependent care plans.

Retirement Plans:

401A: Through this governmental plan, we offer a 7% match to employee contributions.

457/403(b): Through these governmental plans, employees may contribute pre-tax earnings for retirement. Employees may participate on the first day of employment.

Sponsored Insurance:

Life Insurance: Through Dearborn National, we offer basic life insurance of $5,000. Optional supplemental coverage, as well as spouse and eligible dependent policies, are available to purchase.

Long Term Disability/ Accident/ Critical Illness Insurance: Through Dearborn National we offer optional insurance coverages at a competitive rate. Coverage for employees and eligible dependents begins on the first day of the month following 60 days of employment.

Family and Medical Leave: Job protection to provide care related to a child’s birth or adoption, or for yourself or a family member’s serious health condition.

Employee Assistance Program: Through Alliance Worksite Solutions, we offer a no cost, confidential employee assistance program as a resource to resolve personal, family, financial and legal problems for employees and their dependents.

Professional Development: Joining Bluebonnet Trails is about joining a culture of inclusiveness, collaboration, trust, and the invitation and expectation to have a voice. Bluebonnet offers employees the opportunity to participate in professional development that is skill based and offers continuing education courses to enhance knowledge and performance via online courses and instructor led webinars.

Additional Perks:

– Employee Referral Awards

– Licensure Supervision

– Licensure Renewal Fee Reimbursement

– Public Service Loan Forgiveness Programs

– Educational Leave

– Competitive Pay Differentials for Applicable Positions

Location: Williamson County; Primary location Round Rock

CityWilliamson County
CountyWilliamson County
CredentialsMinimum Qualifications: - Bachelors Degree in Counseling, Psychology, or Social Work
- At least 3 years of experience providing behavioral health services in an outpatient setting.
- At least 2 year of experience in a direct supervisor position

Must have valid Texas driver’s license and maintain approved driving status throughout employment.

Preferred Qualifications: - Master’s Degree in Counseling, Psychology, or Social Work
- 2 years of experience in management with at least 2 years of experience providing behavioral health services in an outpatient setting.
- Licensed or pursuing licensure as an LMSW or LMFT-Associate or LPC-Associate and in clinical supervision towards advanced clinical licensing.


- Hold advanced clinical licensure as an LCSW, LPC or LMFT.
- Ability to provide clinical supervision to LMSW, LPC Associate or LMFT-A seeking advanced licensure.
- Bilingual in Spanish and/or ASL.
Salary Amount$59,925 - 63,565/year
Closing DateOpen until filled
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For Appointments or Information:

24-Hour Crisis Hotline:

1009 North Georgetown Street
Round Rock, Texas 78664

Bluebonnet Trails Community Services as a recipient of Federal Transit Administration (FTA) grant dollars either directly from FTA or through the Texas Department of Transportation (TxDOT), will comply with the Title VI of the Civil Rights Act of 1964 (42 U.S.C. 2000d), the U.S. Department of Transportation implementing regulations, FTA Circular 4702.lB, and TxDOT PTN requirements as specified in Master Grant Agreement, and State Management Plan. Our Title VI Plan can be viewed here: BBT - Title VI Plan - Sep 2020 - 2023

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