Crisis Hotline: 1-800-841-1255    |    Appointments or Services: 1-844-309-6385

(1521) Director of Crisis Services *Internal Applicants Only*

Job Description

Under the supervision of the Director of Crisis Systems, this mental health professional is a leader on the Northern Hub Crisis Team supporting Williamson & Burnet Counties.  This position is responsible for planning, developing and supervising person-centered and trauma-informed crisis programs at Bluebonnet Trails Community Services.  This position oversees the San Gabriel Crisis Center (SGCC) Respite Unit, the Diversion Center/Extended Observation Unit, the Williamson and Burnet Mobile Crisis Outreach Teams, the Williamson County 9-1-1 Crisis Call Diversion Program. In addition, the Crisis Director provides training for and consultation to community members and other staff, as needed.  The position promotes collaborative professional relationships with community partners to build a network of care to prevent crises and serve individuals in crisis. This leader works closely with internal Bluebonnet Trails program directors to innovate, develop, and enhance program operations.

This position is also responsible for operational oversight to Williamson County crisis programs and budgets.  The Director of Crisis Services will implement strategies to increase revenue and reduce expenses in order to achieve balanced budgets.

Finally, this position is responsible for achieving all state performance contract metrics related to crisis services and follow-up.  This includes (a) monitoring reports, (b) implementing plans of improvement, (c) informing current and developing new policies and procedures, and (d) developing new assessments which capture outcome data.  This position participates in community stakeholder meetings and leads internal meetings to promote continuous quality improvement.

Monday- Friday 8 am – 5 pm

Rotating on call

Location: Williamson and Burnet Counties

Salary: TBD

CityWilliamson and Burnet Counties
CountyBurnet County, Williamson County
CredentialsMinimum Qualifications: Minimum of five years crisis experience. Must have excellent oral and written communication skills. Must have a valid Texas Driver’s License and maintain approved driver’s status throughout employment.

Must have skills and experience using integrated computer database programs to access files and document treatment services and the ability to organize and prioritize work assignments.

Masters Degree in Human Services field required

Preferred Qualifications: Licensure as LPC, LMFT, LCSW
Licensure as LMSW, LCDC
Licensure as BCBA
Salary Amount$TBD/year
Closing DateOpen until filled
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For Appointments or Information:

24-Hour Crisis Hotline:

1009 North Georgetown Street
Round Rock, Texas 78664

Bluebonnet Trails Community Services as a recipient of Federal Transit Administration (FTA) grant dollars either directly from FTA or through the Texas Department of Transportation (TxDOT), will comply with the Title VI of the Civil Rights Act of 1964 (42 U.S.C. 2000d), the U.S. Department of Transportation implementing regulations, FTA Circular 4702.lB, and TxDOT PTN requirements as specified in Master Grant Agreement, and State Management Plan. Our Title VI Plan can be viewed here: BBT - Title VI Plan - Sep 2020 - 2023

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