Crisis Hotline: 1-800-841-1255    |    Appointments or Services: 1-844-309-6385

(1798) Care Coordinator

Job Description

The Care Coordinator collaborates with mental health case managers, substance use providers, intellectual and developmental program service coordinators, primary care physician offices, and other internal and external service providers to promote coordinated care for persons and families in services.  The Care Coordinator provides culturally responsive, person-centered, and trauma-informed services. The position works within and promotes an integrated, holistic model for healthcare at BTCS, which is a Certified Community Behavioral Health Clinic. Services are provided to individuals across an eight-county region; therefore, this position requires an aptitude for researching and connecting with a variety of local resources across a multi-county area. This position is based primarily from home and conducts most work through phone calls and tele-video sessions. Office-based assignments may be included at the discretion of the Director of Care Coordination or Care Coordination Supervisor.

The Care Coordinator utilizes the Bluebonnet Trails Community Services (BTCS) electronic health record to monitor key health indicators and other dashboard information, such as referrals, missed appointments, crisis episodes, and more.  The position may conduct National Outcome Measure (NOMS) assessments to determine risks and needs for individuals with serious emotional disturbances (SED), serious mental illness (SMI), and individuals with SMI or SED and substance use disorders. The Care Coordinator will also complete Adult Needs and Strength Assessments (ANSAs), Child and Adolescent Needs and Strength Assessments (CANS), and Person-Centered Recovery Plans (PCRPs) to address identified needs. Through assessments and monitoring care, this position will support step-down and graduation from services by linking to ongoing community support.

This position reports directly to the Care Coordination Supervisor.

Location: Remote within BTCS service area; onsite work as needed.

Salary: $19.95 – $25.70

*Range of salary subject to applicable differentials listed below*

Applicable Differentials:

$0.75/hr Bilingual

$1.00/hr Master’s degree

$1.00/hr 2 years at BTCS

$1.00/hr 4 years at BTCS

$1.00/hr 6 years at BTCS

Why join our team?

BTCS Values our team members and believes it is important to reward and compensate our team members for their contribution to our success. BTCS offers competitive salaries, an excellent benefits package and generous leave accruals.

Medical Insurance: Through BlueCross Blue Shield, we offer comprehensive medical coverage for you and your eligible dependents with access to network and non-network health care providers. Coverage for employees and eligible dependents begins on the first day of the month following 60 days of employment.

Dental Insurance: Through Dental Select, we offer two coverage plans for dental care, to include preventative, basic and major services. Coverage for employees and eligible dependents begins on the first day of the month following 60 days of employment.

Vision Insurance: Through BlueCross BlueShield, we offer vision coverage to include discounts on everyday vision needs, such as eye exams and glasses and/ or contacts. Coverage for employees and eligible dependents begins on the first day of the month following 60 days of employment.

Prescription Plan: Through BlueCross BlueShield, we offer discounts on generic, preferred or brand-name drugs as well as non-preferred drugs at pharmacies or through a convenient home delivery program. Coverage for employees and eligible dependents begins on the first day of the month following 60 days of employment.

Flexible Spending Accounts: Optional pre-tax contributions for medical reimbursement and dependent care plans.

Retirement Plans:
401A: Through this governmental plan, we offer a 7% match to employee contributions.
457/403(b): Through these governmental plans, employees may contribute pre-tax earnings for retirement. Employees may participate on the first day of employment.

Sponsored Insurance:
Life Insurance: Through Dearborn National, we offer basic life insurance of $5,000. Optional supplemental coverage, as well as spouse and eligible dependent policies, are available to purchase.
Long Term Disability/ Accident/ Critical Illness Insurance: Through Dearborn National we offer optional insurance coverages at a competitive rate. Coverage for employees and eligible dependents begins on the first day of the month following 60 days of employment.

Family and Medical Leave: Job protection to provide care related to a child’s birth or adoption, or for yourself or a family member’s serious health condition.

Employee Assistance Program: Through Alliance Worksite Solutions, we offer a no cost, confidential employee assistance program as a resource to resolve personal, family, financial and legal problems for employees and their dependents.

Professional Development: Joining Bluebonnet Trails is about joining a culture of inclusiveness, collaboration, trust, and the invitation and expectation to have a voice. Bluebonnet offers employees the opportunity to participate in professional development that is skill based and offers continuing education courses to enhance knowledge and performance via online courses and instructor led webinars.

Additional Perks:
– Employee Referral Awards
– Licensure Supervision
– Licensure Renewal Fee Reimbursement
– Public Service Loan Forgiveness Programs
– Educational Leave
– Competitive Pay Differentials for Applicable Positions

CityRemote within the BTCS service area, with onsite work as needed.
CountyBastrop County, Burnet County, Caldwell County, Fayette County, Gonzales County, Guadalupe County, Lee County, Williamson County
CredentialsMinimum Qualifications: Bachelor’s degree in human services field.
Must have a valid Texas Driver’s license and maintain approved driver’s status throughout employment.
Minimum of 6-month case management / crisis intervention / service coordination experience.
Must have skills and experience using integrated computer database programs to access files and document treatment services and the ability to organize and prioritize work assignments.

Preferred Qualifications: At least 1 year of case management/crisis intervention/service coordination experience
Bilingual in Spanish and/or American Sign Language
Experience working in mental health field and/or Local Mental Health Authority
Master’s Degree in a Human Services Field
Salary Amount$41,496 - 53,456/year
Closing DateOpen until filled
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1009 North Georgetown Street
Round Rock, Texas 78664

For Appointments or Information:

24-Hour Crisis Hotline:

Bluebonnet Trails Community Services as a recipient of Federal Transit Administration (FTA) grant dollars either directly from FTA or through the Texas Department of Transportation (TxDOT), will comply with the Title VI of the Civil Rights Act of 1964 (42 U.S.C. 2000d), the U.S. Department of Transportation implementing regulations, FTA Circular 4702.lB, and TxDOT PTN requirements as specified in Master Grant Agreement, and State Management Plan. Our Title VI Plan can be viewed here: BBT - Title VI Plan - Sep 2020 - 2023

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