Crisis Hotline: 1-800-841-1255    |    Appointments or Services: 1-844-309-6385

(1821) Mobile Crisis Outreach Team Case Manager

Job Description

Under the supervision of the Director of Crisis Services for the Guadalupe Hub the Mobile Crisis Outreach (MCOT) Case Manager is a member of the elite Guadalupe Hub Crisis Team, providing services in-person and via televideo in Guadalupe, Caldwell and Gonzales Counties.

The MCOT Case Manager will dispatch to various community locations (i.e. schools, emergency rooms, homes and Bluebonnet Community Services (BTCS)clinics to provide crisis intervention, screening, referral, relapse prevention and follow-up services.  Follow-up services may include case management, individual and group skills training, Person-Centered Recovery Planning, supported housing/employment, discharge planning and linkage to ongoing services.

Additionally, the MCOT Case Manager provides crisis support and intervention services as needed at the La Esperanza Crisis Center.

This position collaboratively partners with law enforcement, the medical community, schools, families, and social service agencies to assist persons in crisis. The MCOT Case Manager possesses strong knowledge of the principles, methods, techniques and practices of working with individuals experiencing a mental health, substance use, and/or developmental crisis, and will have the ability to communicate effectively with persons and families from diverse cultures and socio-economic backgrounds. The MCOT Case Manager utilizes skills and experience using an integrated electronic medical record to access files and document services, as well as the ability to organize and prioritize work assignments. This position has a flexible work schedule and the ability to work independently, yet collaboratively.

This position has rotating on-call responsibilities, which includes after hour support to persons served by BTCS. This is an Essential Position which provides services to programs operating 365 days a year as scheduled.  The position will provide in-person services during disasters and holidays as scheduled.

Location: Gonzales

Salary: $23.08 – $31.83/hr

Applicable Differentials:

$1.00/hr Master’s degree

$0.75/hr Bilingual

up to $3.00/hr Career Ladder

Why join our team?

BTCS Values our team members and believes it is important to reward and compensate our team members for their contribution to our success. BTCS offers competitive salaries, an excellent benefits package and generous leave accruals.

Medical Insurance: Through BlueCross Blue Shield, we offer comprehensive medical coverage for you and your eligible dependents with access to network and non-network health care providers. Coverage for employees and eligible dependents begins on the first day of the month following 60 days of employment.

Dental Insurance: Through Dental Select, we offer two coverage plans for dental care, to include preventative, basic and major services. Coverage for employees and eligible dependents begins on the first day of the month following 60 days of employment.

Vision Insurance: Through BlueCross BlueShield, we offer vision coverage to include discounts on everyday vision needs, such as eye exams and glasses and/ or contacts. Coverage for employees and eligible dependents begins on the first day of the month following 60 days of employment.

Prescription Plan: Through BlueCross BlueShield, we offer discounts on generic, preferred or brand-name drugs as well as non-preferred drugs at pharmacies or through a convenient home delivery program. Coverage for employees and eligible dependents begins on the first day of the month following 60 days of employment.

Flexible Spending Accounts: Optional pre-tax contributions for medical reimbursement and dependent care plans.

Retirement Plans:
401A: Through this governmental plan, we offer a 7% match to employee contributions.
457/403(b): Through these governmental plans, employees may contribute pre-tax earnings for retirement. Employees may participate on the first day of employment.

Sponsored Insurance:
Life Insurance: Through Dearborn National, we offer basic life insurance of $5,000. Optional supplemental coverage, as well as spouse and eligible dependent policies, are available to purchase.
Long Term Disability/ Accident/ Critical Illness Insurance: Through Dearborn National we offer optional insurance coverages at a competitive rate. Coverage for employees and eligible dependents begins on the first day of the month following 60 days of employment.

Family and Medical Leave: Job protection to provide care related to a child’s birth or adoption, or for yourself or a family member’s serious health condition.

Employee Assistance Program: Through Alliance Worksite Solutions, we offer a no cost, confidential employee assistance program as a resource to resolve personal, family, financial and legal problems for employees and their dependents.

Professional Development: Joining Bluebonnet Trails is about joining a culture of inclusiveness, collaboration, trust, and the invitation and expectation to have a voice. Bluebonnet offers employees the opportunity to participate in professional development that is skill based and offers continuing education courses to enhance knowledge and performance via online courses and instructor led webinars.

Additional Perks:
– Employee Referral Awards
– Licensure Supervision
– Licensure Renewal Fee Reimbursement
– Public Service Loan Forgiveness Programs
– Educational Leave
– Competitive Pay Differentials for Applicable Positions

CountyGonzales County
CredentialsMinimum Qualifications: Bachelor’s Degree in the field of human services or a bachelor’s degree and an equivalent number of hours for a human services major.
Must have a valid Texas Driver’s License and maintain approved driver’s status throughout employment.

Preferred Qualifications: Master’s Degree, Licensed or intern LPC or LMSW
Licensed as an LCDC
Bilingual in Spanish
Salary Amount$48,000 - 66,206/year
Closing DateOpen until filled
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For Appointments or Information:

24-Hour Crisis Hotline:

1009 North Georgetown Street
Round Rock, Texas 78664

Bluebonnet Trails Community Services as a recipient of Federal Transit Administration (FTA) grant dollars either directly from FTA or through the Texas Department of Transportation (TxDOT), will comply with the Title VI of the Civil Rights Act of 1964 (42 U.S.C. 2000d), the U.S. Department of Transportation implementing regulations, FTA Circular 4702.lB, and TxDOT PTN requirements as specified in Master Grant Agreement, and State Management Plan. Our Title VI Plan can be viewed here: BBT - Title VI Plan - Sep 2020 - 2023

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