Crisis Hotline: 1-800-841-1255    |    Appointments or Services: 1-844-309-6385

(2000) State Hospital Step Down Services Manager

Job Description

The State Hospital Step Down Program is designed to step-down/transition individuals who are psychiatrically and/or medically fragile from inpatient state hospital settings to more appropriate community-based settings.

The Services Manager provides direct supervision to members of the Intensive Transition Team (ITT) and oversees admissions into the program, including the residents of the Transitional Home as well as those residing in the community. The Service Manager is responsible for ensuring the services delivered after enrollment, including oversight of the daily activities within the home. The ITT will plan for and complete the person-centered step-down/transition process. The ITT shall collaborate with, as applicable or determined necessary based on clinical presentation and client preference: state hospital staff, BTCS continuity of care staff, Medicaid Managed Care Organization staff, a peer support specialist, a substance use counselor, the participant, and the participant’s family or legally authorized representative. The Service Manager represents the ITT in court-related processes including written reports and testifying, as approved by the Director of State Hospital Step Down.

The ITT shall:

  1. Conduct a comprehensive pre-transition assessment for persons at the state hospital who are referred to the program;
  2.  Provide pre-transition services while the individual is still in the state hospital for up to six months;
  3.  Develop and facilitate implementation of the Individual Transition Plan (ITP), which must address clinical and housing needs; and
  4.  Participate in the individual’s care throughout enrollment in the Pilot program;

The Services Manager participates in the review process for admission to the SHSD program, under the leadership of the Director of State Hospital Step Down. The Services Manager collaborates with internal and external leaders, including Texas Wood Group Administrator and Assistant Administrator and the owner of the transitional home as it relates to facility issues and repairs. Additionally, the Services Manager authorizes use of program funds, including client support funds. Serves as the Fleet Manager for the Seguin SHSD program. The Service Manager represented the Seguin SHSD program in Continuous Quality Improvement (CQI) activities.

Location: Seguin

Salary: $27.85 – $35.20/hr

Applicable Differentials:

1 year Manager Tenure: $1.00/hour

Bilingual: $.75/hour

Prior Community Center Experience in a similar position:

2+ years- $1.00/hour

4+ years- $1.00/hour

BTCS Tenure:

2 years- $1.00/hour

Specialty: $1.00/hour

Why join our team?

BTCS Values our team members and believes it is important to reward and compensate our team members for their contribution to our success. BTCS offers competitive salaries, an excellent benefits package and generous leave accruals.

Medical Insurance: Through BlueCross Blue Shield, we offer comprehensive medical coverage for you and your eligible dependents with access to network and non-network health care providers. Coverage for employees and eligible dependents begins on the first day of the month following 60 days of employment.

Dental Insurance: Through Dental Select, we offer two coverage plans for dental care, to include preventative, basic and major services. Coverage for employees and eligible dependents begins on the first day of the month following 60 days of employment.

Vision Insurance: Through BlueCross BlueShield, we offer vision coverage to include discounts on everyday vision needs, such as eye exams and glasses and/ or contacts. Coverage for employees and eligible dependents begins on the first day of the month following 60 days of employment.

Prescription Plan: Through BlueCross BlueShield, we offer discounts on generic, preferred or brand-name drugs as well as non-preferred drugs at pharmacies or through a convenient home delivery program. Coverage for employees and eligible dependents begins on the first day of the month following 60 days of employment.

Flexible Spending Accounts: Optional pre-tax contributions for medical reimbursement and dependent care plans.

Retirement Plans:

401A: Through this governmental plan, we offer a 7% match to employee contributions.

457/403(b): Through these governmental plans, employees may contribute pre-tax earnings for retirement. Employees may participate on the first day of employment.

Sponsored Insurance:

Life Insurance: Through Dearborn National, we offer basic life insurance of $5,000. Optional supplemental coverage, as well as spouse and eligible dependent policies, are available to purchase.

Long Term Disability/ Accident/ Critical Illness Insurance: Through Dearborn National we offer optional insurance coverages at a competitive rate. Coverage for employees and eligible dependents begins on the first day of the month following 60 days of employment.

Family and Medical Leave: Job protection to provide care related to a child’s birth or adoption, or for yourself or a family member’s serious health condition.

Employee Assistance Program: Through Alliance Worksite Solutions, we offer a no cost, confidential employee assistance program as a resource to resolve personal, family, financial and legal problems for employees and their dependents.

Professional Development: Joining Bluebonnet Trails is about joining a culture of inclusiveness, collaboration, trust, and the invitation and expectation to have a voice. Bluebonnet offers employees the opportunity to participate in professional development that is skill based and offers continuing education courses to enhance knowledge and performance via online courses and instructor led webinars.

Additional Perks:
– Employee Referral Awards
– Licensure Supervision
– Licensure Renewal Fee Reimbursement
– Public Service Loan Forgiveness Programs
– Educational Leave
– Competitive Pay Differentials for Applicable Positions

CountyGuadalupe County
CredentialsMinimum Qualifications:
- Bachelor’s degree in the respective discipline, meets BTCS credentialing as a Qualified Mental Health Professional
- Has a valid Texas Driver’s License and maintains approved driver’s status throughout employment.
- 2 years’ experience providing case management or crisis services to persons with a behavioral health diagnosis.
- Strong computer and communication skills; knowledge of Microsoft Office Programs (Outlook, Excel, Word, Teams & PowerPoint), record keeping, data compilation, good organizational skills.
- Experience with Social Security Disability programs, Medicaid, and Medicare.
- Demonstrated Customer Service Skills.

Preferred Qualifications:
- Licensure as Licensed Professional Counselor (LPC), Licensed Marriage and Family Therapist (LMFT), Licensed Clinical Social Worker (LCSW)
- Licensure as Licensed Chemical Dependency Counselor (LCDC)
- Bilingual in Spanish, American Sign Language (ASL)
Salary Amount$57,928 - 73,216/year
Closing DateOpen until filled
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1009 North Georgetown Street
Round Rock, Texas 78664

For Appointments or Information:

24-Hour Crisis Hotline:

Bluebonnet Trails Community Services as a recipient of Federal Transit Administration (FTA) grant dollars either directly from FTA or through the Texas Department of Transportation (TxDOT), will comply with the Title VI of the Civil Rights Act of 1964 (42 U.S.C. 2000d), the U.S. Department of Transportation implementing regulations, FTA Circular 4702.lB, and TxDOT PTN requirements as specified in Master Grant Agreement, and State Management Plan. Our Title VI Plan can be viewed here: Title VI Plan 2023-2026

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