Crisis Hotline: 1-800-841-1255    |    Appointments or Services: 1-844-309-6385

(2023) Process Improvement Project Manager

Job Description

Under the supervision of the Director of Communications, this position leads the center in achieving re-accreditation and pursuing new accreditations, demonstrating the center’s commitment to service quality and operational excellence.  This includes establishing, developing, and supporting practices that make accreditation possible.

The position requires knowledge about all aspects of accreditation, including individual standards, where the standards are reflected in our policies and procedures, submission calendars, and reaccreditation processes. The Accreditations Specialist is passionate about helping all members of the organization understand how accreditation and standards apply to them. The role requires exceptional written and verbal communication skills and the ability to collaborate across departments, facilitate group processes, inspire others to complete tasks, and manage tasks with deadlines.

The position will work closely with the Quality Management Department to engage in continuous quality improvement processes related to specific accreditation standards which need focused attention with the goal of improving the overall experience of persons seeking services, community members, and staff.

Location: Primarily Remote; some onsite work required

Salary: $33.67/hr

Why join our team?

BTCS Values our team members and believes it is important to reward and compensate our team members for their contribution to our success. BTCS offers competitive salaries, an excellent benefits package and generous leave accruals.

Medical Insurance: Through BlueCross Blue Shield, we offer comprehensive medical coverage for you and your eligible dependents with access to network and non-network health care providers. Coverage for employees and eligible dependents begins on the first day of the month following 60 days of employment.

Dental Insurance: Through Dental Select, we offer two coverage plans for dental care, to include preventative, basic and major services. Coverage for employees and eligible dependents begins on the first day of the month following 60 days of employment.

Vision Insurance: Through BlueCross BlueShield, we offer vision coverage to include discounts on everyday vision needs, such as eye exams and glasses and/ or contacts. Coverage for employees and eligible dependents begins on the first day of the month following 60 days of employment.

Prescription Plan: Through BlueCross BlueShield, we offer discounts on generic, preferred or brand-name drugs as well as non-preferred drugs at pharmacies or through a convenient home delivery program. Coverage for employees and eligible dependents begins on the first day of the month following 60 days of employment.

Flexible Spending Accounts: Optional pre-tax contributions for medical reimbursement and dependent care plans.

Retirement Plans:
401A: Through this governmental plan, we offer a 7% match to employee contributions.
457/403(b): Through these governmental plans, employees may contribute pre-tax earnings for retirement. Employees may participate on the first day of employment.

Sponsored Insurance:
Life Insurance: Through Dearborn National, we offer basic life insurance of $5,000. Optional supplemental coverage, as well as spouse and eligible dependent policies, are available to purchase.
Long Term Disability/ Accident/ Critical Illness Insurance: Through Dearborn National we offer optional insurance coverages at a competitive rate. Coverage for employees and eligible dependents begins on the first day of the month following 60 days of employment.

Family and Medical Leave: Job protection to provide care related to a child’s birth or adoption, or for yourself or a family member’s serious health condition.

Employee Assistance Program: Through Alliance Worksite Solutions, we offer a no cost, confidential employee assistance program as a resource to resolve personal, family, financial and legal problems for employees and their dependents.

Professional Development: Joining Bluebonnet Trails is about joining a culture of inclusiveness, collaboration, trust, and the invitation and expectation to have a voice. Bluebonnet offers employees the opportunity to participate in professional development that is skill based and offers continuing education courses to enhance knowledge and performance via online courses and instructor led webinars.

Additional Perks:
– Employee Referral Awards
– Licensure Supervision
– Licensure Renewal Fee Reimbursement
– Public Service Loan Forgiveness Programs
– Educational Leave
– Competitive Pay Differentials for Applicable Positions


CityRemote within the BTCS service area, with onsite work as needed.
CredentialsMinimum Qualifications: Bachelor’s degree in a relevant clinical, social sciences, or public health field
3+ years of experience in a community health setting
Experience with behavioral health or healthcare organizations in achieving and maintaining accreditation
Experience with writing policies and procedures
Excellent written and verbal communication skills
Ability to lead and facilitate group processes
Ability to analyze and interpret data
Ability to produce documents in Excel, Word and PowerPoint
Ability to handle multiple projects and work cooperatively with multiple teams and individuals to develop work plans and time-lined outcomes.

Preferred Qualifications: Graduate degree in a relevant field
5+ years of experience in a community health setting
5+ years of experience in project management and/or management roles
Salary Amount$70,040/year
Closing DateOpen until filled
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For Appointments or Information:

24-Hour Crisis Hotline:

1009 North Georgetown Street
Round Rock, Texas 78664

Bluebonnet Trails Community Services as a recipient of Federal Transit Administration (FTA) grant dollars either directly from FTA or through the Texas Department of Transportation (TxDOT), will comply with the Title VI of the Civil Rights Act of 1964 (42 U.S.C. 2000d), the U.S. Department of Transportation implementing regulations, FTA Circular 4702.lB, and TxDOT PTN requirements as specified in Master Grant Agreement, and State Management Plan. Our Title VI Plan can be viewed here: BBT - Title VI Plan - Sep 2020 - 2023

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