Crisis Hotline: 1-800-841-1255    |    Appointments or Services: 1-844-309-6385

(2063) Crisis Intervention Specialist (CIS) – Mobile Crisis Outreach Team (MCOT)

Job Description

Under the direct supervision of the Director of Intellectual Developmental Disabilities Crisis Services or designee, the Crisis Intervention Specialist (CIS) is a member of the IDD Crisis Team and the Northern Hub Crisis Team, providing integrated crisis services in-person and via televideo in Williamson and Burnet Counties. This new position is an Essential position on an integrated team, and as such is dually supervised by the Director of Crisis Services.

The MCOT CIS meets the person in crisis where they are- homes, schools, emergency rooms, and BTCS clinics to provide crisis intervention, screening, referral, relapse prevention and follow-up services.  Follow-up services may include CIS services, case management, individual and group skills training, Person-Centered Recovery Planning, supported housing/employment, discharge planning and linkage to ongoing services.

This position collaboratively partners with law enforcement, the medical community/emergency room staff, schools, families, Medicaid providers and social service agencies to assist persons in crisis. The MCOT CIS possesses strong knowledge of the principles, methods, techniques, and practices of working with individuals experiencing a mental health, substance use, and an intellectual or developmental disability related crisis, and must have the ability to communicate effectively with persons and families from diverse cultures and socio-economic backgrounds. The MCOT CIS must have skills and experience using integrated computer database programs to access files and document services, as well as the ability to organize and prioritize work assignments. This position requires a flexible work schedule and the ability to work independently, yet collaboratively.

The clinician provides information to individuals with IDD, their families/caregivers and providers about available IDD programs and services and assists with linkage to outpatient services.  Ongoing case management services, including direct behavior supports and parent training where appropriate, will be provided to a caseload of individuals with diagnoses of IDD/Autism who are experiencing crisis symptoms. There is daily opportunity to collaborate with interdisciplinary team members within internal BTCS programs and external providers to identify and support individuals with IDD who are at risk of, or experiencing crisis.

For individuals referred to crisis facilities, such as Diversion Center, Crisis Respite Unit, and Residential Withdrawal Management, the CIS develops a crisis respite service plan describing the needed therapeutic support, and works with the service coordinator and the service planning team to ensure that on-going crisis follow-up and monitoring address identified concerns and issues.

The CIS will be expected to be on-call on a rotating basis with other Crisis Intervention Specialists, who will be available for collaboration with MCOT after-hours and on holidays to provide support to assure they are able to provide effective, informed services for members of the population.

Location: Georgetown; San Gabriel Crisis Center, Williamson and Burnet Counties

Salary: $25.23 – $34.48/hr (Includes Williamson County Crisis differential)

Applicable Differentials:

2 years previous crisis experience:  $2.00/hour
4 years previous crisis experience:  $1.50/hour
1 year with BTCS: $2.00/hour
3 years with BTCS: $1.00/hour
Advanced Licensure: $1.00/hour
Bilingual: $.75/hour
Master’s Degree in Human Services: $1.00/hour

Why join our team?

BTCS Values our team members and believes it is important to reward and compensate our team members for their contribution to our success. BTCS offers competitive salaries, an excellent benefits package and generous leave accruals.

Medical Insurance: Through BlueCross Blue Shield, we offer comprehensive medical coverage for you and your eligible dependents with access to network and non-network health care providers. Coverage for employees and eligible dependents begins on the first day of the month following 60 days of employment.

Dental Insurance: Through Dental Select, we offer two coverage plans for dental care, to include preventative, basic and major services. Coverage for employees and eligible dependents begins on the first day of the month following 60 days of employment.

Vision Insurance: Through BlueCross BlueShield, we offer vision coverage to include discounts on everyday vision needs, such as eye exams and glasses and/ or contacts. Coverage for employees and eligible dependents begins on the first day of the month following 60 days of employment.

Prescription Plan: Through BlueCross BlueShield, we offer discounts on generic, preferred or brand-name drugs as well as non-preferred drugs at pharmacies or through a convenient home delivery program. Coverage for employees and eligible dependents begins on the first day of the month following 60 days of employment.

Flexible Spending Accounts: Optional pre-tax contributions for medical reimbursement and dependent care plans.

Retirement Plans:
401A: Through this governmental plan, we offer a 7% match to employee contributions.
457/403(b): Through these governmental plans, employees may contribute pre-tax earnings for retirement. Employees may participate on the first day of employment.

Sponsored Insurance:
Life Insurance: Through Dearborn National, we offer basic life insurance of $5,000. Optional supplemental coverage, as well as spouse and eligible dependent policies, are available to purchase.
Long Term Disability/ Accident/ Critical Illness Insurance: Through Dearborn National we offer optional insurance coverages at a competitive rate. Coverage for employees and eligible dependents begins on the first day of the month following 60 days of employment.

Family and Medical Leave: Job protection to provide care related to a child’s birth or adoption, or for yourself or a family member’s serious health condition.

Employee Assistance Program: Through Alliance Worksite Solutions, we offer a no cost, confidential employee assistance program as a resource to resolve personal, family, financial and legal problems for employees and their dependents.

Professional Development: Joining Bluebonnet Trails is about joining a culture of inclusiveness, collaboration, trust, and the invitation and expectation to have a voice. Bluebonnet offers employees the opportunity to participate in professional development that is skill based and offers continuing education courses to enhance knowledge and performance via online courses and instructor led webinars.

Additional Perks:
– Employee Referral Awards
– Licensure Supervision
– Licensure Renewal Fee Reimbursement
– Public Service Loan Forgiveness Programs
– Educational Leave
– Competitive Pay Differentials for Applicable Positions

CountyWilliamson County
CredentialsMinimum Qualifications: Bachelor’s degree in a human services field or equivalent credit hours*; The staff member has at least a bachelor's degree from an accredited college or university and a minimum number of hours that is equivalent to a major in psychology, social work, medicine, nursing, rehabilitation, counseling, sociology, human growth and development, physician assistant, gerontology, special education, educational psychology, early childhood education, or early childhood intervention

One year of experience working directly with persons with an intellectual disability or related conditions
Must have a valid Texas Driver's License and maintain approved driver’s status throughout employment.

*If degree is not in a human services field, a minimum of 24 college credits in a human services field are required.

Preferred Qualifications: Master’s degree; pursuing clinical licensure in counseling, social work or a related field.

Bilingual in ASL or Spanish preferred; experience in providing concurrent documentation preferred.

Licensure as a Board Certified Behavior Analyst.
Salary Amount$52,478 - 71,718/year
Closing DateOpen until filled
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1009 North Georgetown Street
Round Rock, Texas 78664

For Appointments or Information:

24-Hour Crisis Hotline:

Bluebonnet Trails Community Services as a recipient of Federal Transit Administration (FTA) grant dollars either directly from FTA or through the Texas Department of Transportation (TxDOT), will comply with the Title VI of the Civil Rights Act of 1964 (42 U.S.C. 2000d), the U.S. Department of Transportation implementing regulations, FTA Circular 4702.lB, and TxDOT PTN requirements as specified in Master Grant Agreement, and State Management Plan. Our Title VI Plan can be viewed here: Title VI Plan 2023-2026

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