Crisis Services

Are you feeling overwhelmed and don’t know where to turn? Are you having thoughts of wanting to hurt yourself or someone else? Are you worried about someone else who may be struggling with depression or other mental health concerns? Bluebonnet Trails Community Services wants to help you!

Our well-trained staff are dedicated to assisting individuals experiencing a behavioral health crisis. Our staff is available to talk with you 24 hours a day, 7 days a week through our Crisis Hotline at 1-800-841-1255.

Services:

Locations: Bastrop, Elgin, Georgetown, Giddings, Gonzales, Hutto, La Grange, Luling, Marble Falls, Round Rock, Schulenburg, Seguin, Taylor

Crisis Hotline: Bluebonnet Trails’ Crisis Hotline is available 24 hours a day, 7 days a week. The Hotline is answered by qualified and highly trained mental health professionals. When calling our Hotline, you will receive immediate assessments, support services, and assistance linking with the most appropriate professional available based on determined needs, getting you the help you need. 1-800-841-1255  

Mobile Crisis Outreach Team (MCOT): Our team is made up of an array of qualified and highly trained mental health professionals who are available for immediate response 24 hours a day throughout our 8 counties. MCOT services focus on providing timely crisis assessments and development of a treatment plan unique to the individual’s needs. Our team provides services where the crisis is taking place; this can include your home setting, school, the local emergency room, places of business, or anywhere within the community.

Children Crisis Respite: Our Children’s Crisis Respite services help resolve crises by offering a short-term, voluntary placement of up to 45 days per fiscal year in a therapeutic and safe environment. Children placed into this program can be released to parents or legal guardians at any time. Within the program, we will assist children in linking to other resources to meet their needs more comprehensively and/or assure that they continue in already established services. These services may be provided by Bluebonnet Trails or other community agencies or providers. We strive to stabilize the child with the objective being to return them to their natural setting as soon as possible. Referrals for family members/caregivers are provided where needed during the course of treatment so that all members of the family unit may have needs addressed.

Crisis Respite Unit: Located in Williamson County in Georgetown, Bluebonnet Trails offers a 12-bed voluntary Crisis Respite Unit, serving all individuals throughout our 8 counties. Here our well-trained staff assists individuals in crisis, through assessments and evaluations to determine the most suitable care plan for recovery. The average length of stay for individuals is 7 days, which includes linking to resources, providing skills training, group therapy, and psychiatric stabilization for individuals to return back to their community successfully.

Extended Observation Units: Bluebonnet Trails offers 2 Extended Observation Units (EOU) to provide services to those in crises. We have a northern location in Georgetown with a 4-bed unit and a southern location in Seguin with a 6-bed unit, both providing services to individuals within our 8 counties.

Both of our EOU locations offer involuntary or voluntary admission for those in crisis and need of care and short-term stabilization. Once admitted, individuals will be seen by a doctor within the first hour, ensuring appropriate medications are provided and our licensed nurses will monitor symptoms providing support 24/7. At our EOUs, we offer up to 48 hours of care, working with the individual to an appropriate step-down care plan, with a goal to decrease the need of inpatient hospitalization.