Crisis Hotline: 1-800-841-1255    |    Appointments or Services: 1-844-309-6385

Medical Records

To Contact the Medical Records Department at Bluebonnet Trails Community Services:

E-Fax: 1-512-853-7066 | Email:


Instructions for Medical Record Requests:

Bluebonnet Trails Community Services has partnered with HealthMark Group to ensure the accurate and timely completion of medical record requests.


Requests may be submitted electronically to HealthMark’s Request Manager at Once logged in, select “Submit Request” from the menu options and enter all required fields to provide an authorization directly to HealthMark. Your medical record request will be processed and a notification will be sent via mail or email once complete and available for download.


Please log in to Request Manager for status updates or to chat with support. If you have any questions, you may contact HealthMark at 800-659-4035 or


PHONE: 800-659-4035  


ADDRESS: 325 N. Saint Paul Street Suite 1650, Dallas, Texas 75201 

Click Here to Download Instructions

For Services or Information:

24-Hour Crisis Hotline:

Bluebonnet Trails
Community Services
1009 North Georgetown St.
Round Rock, Texas 78664

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