Medical Records
To Contact the Medical Records Department at Bluebonnet Trails Community Services:
E-Fax: 1-512-853-7066 | Email: medical.records@bbtrails.org
Instructions for Medical Record Requests:
Bluebonnet Trails Community Services has partnered with HealthMark Group to ensure the accurate and timely completion of medical record requests.
How?
Requests may be submitted electronically to HealthMark’s Request Manager at https://requestmanager.healthmark-group.com. Once logged in, select “Submit Request” from the menu options and enter all required fields to provide an authorization directly to HealthMark. Your medical record request will be processed and a notification will be sent via mail or email once complete and available for download.
Questions?
Please log in to Request Manager for status updates or to chat with support. If you have any questions, you may contact HealthMark at 800-659-4035 or status@healthmark-group.com.
PHONE: 800-659-4035
EMAIL: status@healthmark-group.com
ADDRESS: 325 N. Saint Paul Street Suite 1650, Dallas, Texas 75201
Administration:
1009 North Georgetown Street
Round Rock, Texas 78664
For Appointments or Information:
844-309-6385
24-Hour Crisis Hotline:
800-841-1255
Bluebonnet Trails Community Services as a recipient of Federal Transit Administration (FTA) grant dollars either directly from FTA or through the Texas Department of Transportation (TxDOT), will comply with the Title VI of the Civil Rights Act of 1964 (42 U.S.C. 2000d), the U.S. Department of Transportation implementing regulations, FTA Circular 4702.lB, and TxDOT PTN requirements as specified in Master Grant Agreement, and State Management Plan. Our Title VI Plan can be viewed here: Title VI Plan 2023-2026