Crisis Services
Crisis Services Expansion!
Are you feeling overwhelmed and don’t know where to turn? Are you having thoughts of wanting to hurt yourself or someone else? Are you worried about someone else who may be struggling with depression or other mental health concerns? Bluebonnet Trails Community Services wants to help!
Our well-trained staff are dedicated to assisting individuals experiencing a behavioral health crisis. Our staff is available to talk with you 24 hours a day, 7 days a week through our Crisis Hotline at 1-800-841-1255.

Mobile Crisis Outreach Team (MCOT)
Mobile Crisis Outreach Team (MCOT): Our team is made up of an array of qualified and highly trained mental health professionals who are available for immediate response 24 hours a day throughout our 8 counties. MCOT services focus on providing timely crisis assessments and development of a plan to resolve the crisis. Our team provides services where the crisis is taking place; this can be your home, school, the local emergency room, places of business, or anywhere within the community.
Extended Observation Unit
Extended Observation Unit: Bluebonnet Trails offers an Extended Observation Unit (EOU) to provide services to those in crises. The unit located in Georgetown provides services to individuals within our 8 counties.
Our EOU offers voluntary and involuntary admission for individuals in crisis who need short-term care to achieve stabilization. Once admitted, individuals will be seen by a doctor within the first hour to ensure appropriate medications are provided. Licensed nurses will monitor symptoms and provide support 24/7. We offer up to 48 hours of care, working with the individual to fulfill a step-down care plan to decrease the need for inpatient hospitalization.
Crisis Respite Units
Crisis Respite Units (CRU): Our 16-bed San Gabriel CRU is located in Georgetown, TX and our 10-bed La Esperanza CRU is located in Seguin, TX, both operating 24 hours a day, 7 days a week. The primary objective of crisis respite services is crisis stabilization and resolution for the participant or the participant’s family/caregiver. Our well-trained staff assists individuals in crisis, through assessments and evaluations to determine the most suitable care plan for recovery. Respite services include linking to resources, skills training, group therapy, and psychiatric stabilization for individuals to return back to their community successfully. The length of stay is determined by need and can be as little as a few hours or as long as 14 days or more.
For Appointments or Information:
844-309-6385
24-Hour Crisis Hotline:
800-841-1255
Administration:
1009 North Georgetown Street
Round Rock, Texas 78664
Bluebonnet Trails Community Services as a recipient of Federal Transit Administration (FTA) grant dollars either directly from FTA or through the Texas Department of Transportation (TxDOT), will comply with the Title VI of the Civil Rights Act of 1964 (42 U.S.C. 2000d), the U.S. Department of Transportation implementing regulations, FTA Circular 4702.lB, and TxDOT PTN requirements as specified in Master Grant Agreement, and State Management Plan. Our Title VI Plan can be viewed here: BBT - Title VI Plan - Sep 2020 - 2023