Crisis Hotline: 1-800-841-1255    |    Appointments or Services: 1-844-309-6385

Healthy and Fulfilled Lives!

Healthy and Fulfilled Lives!

Healthy and Fulfilled Lives!

Appointments or Information: 844-309-6385
Crisis Line: 800-841-1255

We envision…

Healthy and Fulfilled Lives!

Our Mission is to…

Continuously improve the health and independence

of the persons we serve.

To view available employment and contract opportunities, click below


Notice of Data Event



On or about October 4, 2023, Bluebonnet Trails Community Services (“Bluebonnet Trails”) discovered suspicious activity in its email environment. Upon learning this, Bluebonnet Trails immediately launched an investigation with the assistance of third-party forensic investigation specialists to determine the nature and scope of the activity. The investigation determined that there was unauthorized access to a small number of employee email accounts between July 20, 2023, and October 6, 2023 and information stored in the accounts could have been accessed and/or acquired without authorization. Bluebonnet Trails then undertook a comprehensive review of the contents of the accessed email accounts to identify whether they contained any sensitive information and to whom it relates. On February 26, 2024, the detailed review was complete, and it was confirmed that certain information related to individuals was impacted by this incident. Bluebonnet Trails has worked since this time to further review and validate the nature of the information at issue for each person in order to make the appropriate notifications.

Bluebonnet Trails determined the type of information potentially impacted by the incident may include one or more of the following types of information: name, date of birth, Social Security number, driver’s license or state identification number, financial account number, medical information, health insurance information, full-access credentials, and government-issued identification number. Bluebonnet Trails takes the confidentiality, privacy, and security of information in its care seriously. Upon discovery of the incident, we immediately commenced an investigation to determine what happened, secured the impacted accounts, and took steps to implement additional safeguards and review our policies and procedures relating to data privacy and security. Bluebonnet Trails is mailing letters to potentially affected individuals for whom it has an address.

If you have questions, or need assistance, please call 866-528-1116, Monday through Friday from 8:00 a.m. to 5:30 p.m. Central Time. You may also write to Bluebonnet Trails at 1009 North Georgetown Street, Round Rock, TX, 78664.

We encourage potentially impacted individuals to remain vigilant against incidents of identity theft and fraud by reviewing their accounts, explanations of benefits, and credit reports for suspicious activity, and to report any suspicious activity to the affiliated institutions immediately. Individuals may contact the three major credit reporting agencies for advice on how to obtain free credit reports and how to place fraud alerts and security freezes on credit files. The relevant contact information is below.

Under U.S. law you are entitled to one free credit report annually from each of the three major credit reporting bureaus. To order your free credit report, visit or call, toll-free, 1-877-322-8228. You may also contact the three major credit bureaus directly to request a free copy of your credit report.

You have the right to place a “security freeze” on your credit report, which will prohibit a consumer reporting agency from releasing information in your credit report without your express authorization. The security freeze is designed to prevent credit, loans, and services from being approved in your name without your consent. However, you should be aware that using a security freeze to take control over who gets access to the personal and financial information in your credit report may delay, interfere with, or prohibit the timely approval of any subsequent request or application you make regarding a new loan, credit, mortgage, or any other account involving the extension of credit. Pursuant to federal law, you cannot be charged to place or lift a security freeze on your credit report. Should you wish to place a security freeze, please contact the major consumer reporting agencies listed below:

P.O. Box 9554
Allen, TX 75013
P.O. Box 160
Woodlyn, PA 19094
P.O. Box 105788
Atlanta, GA 30348-5788

In order to request a security freeze, you will need to provide the following information:

  1. Your full name (including middle initial as well as Jr., Sr., II, III, etc.);
  2. Social Security number;
  3. Date of birth;
  4. If you have moved in the past five (5) years, provide the addresses where you have lived over the prior five years;
  5. Proof of current address, such as a current utility bill or telephone bill;
  6. A legible photocopy of a government-issued identification card (state driver’s license or ID card, military identification, etc.);
  7. If you are a victim of identity theft, include a copy of either the police report, investigative report, or complaint to a law enforcement agency concerning identity theft.

As an alternative to a security freeze, you have the right to place an initial or extended “fraud alert” on your file at no cost. An initial fraud alert is a one-year alert that is placed on a consumer’s credit file. Upon seeing a fraud alert display on a consumer’s credit file, a business is required to take steps to verify the consumer’s identity before extending new credit. If you are a victim of identity theft, you are entitled to an extended fraud alert, which is a fraud alert lasting seven years. Should you wish to place a fraud alert, please contact any one of the agencies listed below:

P.O. Box 9554
Allen, TX 75013
P.O. Box 2000
Chester, PA 19016
P.O. Box 105069
Atlanta, GA 30348

You can further educate yourself regarding identity theft, fraud alerts, security freezes, and the steps you can take to protect yourself, by contacting the consumer reporting agencies, the Federal Trade Commission, or your state Attorney General.

The Federal Trade Commission can be reached at: 600 Pennsylvania Avenue NW, Washington, DC 20580,, 1-877-ID-THEFT (1-877-438-4338); TTY: 1-866-653-4261. The Federal Trade Commission also encourages those who discover that their information has been misused to file a complaint with them. You can obtain further information on how to file such a complaint by way of the contact information listed above. You have the right to file a police report if you ever experience identity theft or fraud. Please note that in order to file a report with law enforcement for identity theft, you will likely need to provide some proof that you have been a victim. Instances of known or suspected identity theft should also be reported to law enforcement and your state Attorney General.

Annual Report Now Available!

We are proud to share our Fiscal Year 2023 Annual Report celebrating the extraordinary efforts of Bluebonnet Trails staff and community partners. 

Since 1997, we have continued to expand our innovative and accessible system of care, serving over 39,900 Central Texans in 2023.

To the individuals and families we serve, THANK YOU for choosing Bluebonnet Trails Community Services to be part of your wellness and recovery journey!

The Bluebonnet Trails Community Services Population Health Team is thrilled to release our Community Strengths and Needs Assessment (CSNA). The document highlights the CSNA methodology, specific strengths and needs for each of the eight counties we serve, along with the top priorities which align with our 2024-2026 Strategic Plan.

Mental Health First Aid logo

Mental Health First Aid (MHFA)

is a training course for members of the public and is designed to teach key skills that can help someone who is developing a mental health problem or experiencing a mental health crisis.

Bluebonnet Trails Community Services is proud to offer MHFA training to all members of the community at NO COST TO PARTICIPANTS!

Get Help




Supporting the vision for healthy and fulfilled lives, Bluebonnet Trails Community Services offers a comprehensive array of services strengthening individuals and families throughout a lifetime.

For families seeking access to services, Bluebonnet Trails offers a central call center assisting with questions, appointments, and navigating through local options for healthcare. To speak with an informed specialist, call: 844-309-6385 during 7:30 a.m. – 5:30 p.m. 

Our goal is to provide research-based teaching strategies that will help improve the quality of life for children on the autism spectrum and their families. We offer a family-centered approach to teaching individuals aged 3-15 the skills necessary to succeed in their home, school and community.

Click here to learn more

Throughout our eight counties, our qualified professional psychiatrists, counselors and skilled medical team provide medication management, individual, couple, family and group therapy and coping skills to assist individuals in reaching their desired wellness goals. Our Mental Health team partners with individuals to provide an empowering person-centered approach for all ages to reach recovery.

Additional Services Available to Youth: Youth Empowerment Services (YES) Waiver

Coordinated Specialty Care for Early Treatment of Psychosis (ages 15-30): ClearPath Program 

Additional Services Available to Adults: Supported Employment, Supportive Housing, Peer Support

Click here to learn more

Are you feeling overwhelmed and don’t know where to turn? Are you having thoughts of wanting to hurt yourself or someone else? Are you worried about someone else who may be struggling with depression or other mental health concerns? Bluebonnet Trails Community Services wants to help!

Our well-trained staff are dedicated to assisting individuals experiencing a behavioral health crisis. Our staff is available to talk with you 24 hours a day, 7 days a week through our Crisis Hotline at 1-800-841-1255.

Click here to learn more

Through the Early Childhood Intervention Program (ECI), Bluebonnet Trails offers services that help infants and toddlers (birth to 3 years of age) with disabilities or delays achieve their developmental milestones. By coaching families and caregivers how to embed learning strategies into everyday routines, we work as a team to maximize your child’s greatest potential. We also assist parents to access the resources they need to function at their best while focusing on the specific needs of the ECI child.

Click here to learn more

Parents as Teachers Program Available in Bastrop County

Our Family Health Centers and practices offer convenient access to a full array of healthcare services including medical, dental, mental health, developmental health and substance use services. Our collaborative healthcare teams provide care for the whole person to reach a healthy and fulfilled lifestyle.

Appointments for services are available at the location most convenient for you!

Click here to learn more

The focus of our Intellectual Developmental Disabilities (IDD) Program is to assist individuals and their families in choosing and accessing quality and cost-efficient services and supports that best meet their needs and requests. Our IDD Program accomplishes this by offering an extensive array of services and supports either provided through Bluebonnet Trails or through a network of private and public agencies and organizations.

Click here to learn more

Bluebonnet Trails offers Forensic Services which provide many options to best suit the needs of individuals involved in the criminal justice system with a mental health diagnosis.

Click here to learn more

Throughout Bluebonnet Trails, we have several options of care for Substance Use. We offer Outreach, Screening, Assessment and Referral (OSAR) services, covering a 30-county area of Central Texas. To ensure continued support and promote long-term recovery, the Bluebonnet Trails Recovery Program provides a solid step-down from each level of care (intensive, supportive, and continuing care) for adults and adolescents, as well as Medication Assisted Treatment (MAT).

Click here to learn more

Our Veteran Peers partner with individuals to provide them with the tools needed to successfully integrate back into their community and transition from their military life to civilian life again. We work with individuals in supporting them with the best care options their community has to offer, and empower them to utilize identified resources effectively for their overall wellness.

Click here to learn more

Watch a Video About Our Services Here!

Helping Central Texans live Healthy and Fulfilled Lives!

Bluebonnet Trails has been serving counties in Central Texas since 1997, providing beneficial healthcare services for individuals in their home communities. Today, over 1,123,000 persons reside in our eight counties, spanning over 6,900 square miles. During Fiscal Year 2023, our dedicated teams served over 39,000 Central Texans. Our goal is to continue to positively impact the health of our communities through easy access to our expanding array of meaningful services.

1009 North Georgetown Street
Round Rock, Texas 78664

For Appointments or Information:

24-Hour Crisis Hotline:

Bluebonnet Trails Community Services as a recipient of Federal Transit Administration (FTA) grant dollars either directly from FTA or through the Texas Department of Transportation (TxDOT), will comply with the Title VI of the Civil Rights Act of 1964 (42 U.S.C. 2000d), the U.S. Department of Transportation implementing regulations, FTA Circular 4702.lB, and TxDOT PTN requirements as specified in Master Grant Agreement, and State Management Plan. Our Title VI Plan can be viewed here: Title VI Plan 2023-2026

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