(1284) Substance Use Disorder Office Manager *INTERNAL APPLICANTS ONLY*

The SUD office manager position completes a variety of duties to maintain the effective workflow for the Intensive Outpatient Treatment Program, OSAR, Medication Assisted Treatment (MAT), and Parenting Awareness and Drug Risk Education (Padres). The SUD office manager will also supervise all administrative staff for SUD. This position must have the ability to work with diverse internal BTCS departments as well as a variety of agencies and individuals from the community. The SUD office manager must be able to organize workspace and workflow using initiative, stay calm and focused as well as have the ability to follow oral and written instructions. Must be able to maintain confidential information in a professional manner.

Duties include:

o Maintaining SmartCare staff calendar for screenings and assessments

o Forwarding OSAR referrals, TCCES referrals, and Jail referrals

o Review HHSC report of state funded clients that have Medicaid

o Enrolling new clients with appropriate funding source into SmartCare

o Maintaining the Daily Capacity Report in CMBHS and participate in quarterly HHSC Waitlist mtg

o Running the CMBHS Discharge Summary and Discharging clients in SmartCare

o Ordering supplies

o Invoice Reconciliation

o Order bus tickets and Uber or Lyft rides for clients, submit credit card receipts

o Request equipment and work orders.

o Assist in the interview process and coordinating new hire paperwork

o Submit monthly credit card receipts and cost centers for OSAR and SUD

o Responsible for providing a variety of clerical, secretarial and receptionist duties

o Completing financial reviews

o Attaching documents in client electronic information system

o Obtaining insurance information and follow-ups to verify insurance is paying

o Data entry

o Maintain client balance spreadsheet, take care of high balance list o Monitor and address the Service Error Report, Monitor Scheduled Status Report o Answering the phone in a courteous and helpful manner, scheduling clients. o Attend SUD Leadership Meetings

Location: Williamson County; Remote

Salary: $26.17 – $31.42/hr

Applicable Differentials:

$1.00/hr 2 yr tenure with BTCS

$0.75/hr Bilingual

$0.50/hr SmartCare Super User

$1.00/hr Career Ladder Specialty

Up to $2.00/hr previous experience in a similar role with a community center in Texas

Why join our team?

BTCS Values our team members and believes it is important to reward and compensate our team members for their contribution to our success. BTCS offers competitive salaries, an excellent benefits package and generous leave accruals.

Medical Insurance: Through BlueCross Blue Shield, we offer comprehensive medical coverage for you and your eligible dependents with access to network and non-network health care providers. Coverage for employees and eligible dependents begins on the first day of the month following 60 days of employment.

Dental Insurance: Through Dental Select, we offer two coverage plans for dental care, to include preventative, basic and major services. Coverage for employees and eligible dependents begins on the first day of the month following 60 days of employment.

Vision Insurance: Through BlueCross BlueShield, we offer vision coverage to include discounts on everyday vision needs, such as eye exams and glasses and/ or contacts. Coverage for employees and eligible dependents begins on the first day of the month following 60 days of employment.

Prescription Plan: Through BlueCross BlueShield, we offer discounts on generic, preferred or brand-name drugs as well as non-preferred drugs at pharmacies or through a convenient home delivery program. Coverage for employees and eligible dependents begins on the first day of the month following 60 days of employment.

Flexible Spending Accounts: Optional pre-tax contributions for medical reimbursement and dependent care plans.

Retirement Plans:
401A: Through this governmental plan, we offer a 7% match to employee contributions.
457/403(b): Through these governmental plans, employees may contribute pre-tax earnings for retirement. Employees may participate on the first day of employment.

Sponsored Insurance:
Life Insurance: Through Dearborn National, we offer basic life insurance of $5,000. Optional supplemental coverage, as well as spouse and eligible dependent policies, are available to purchase.
Long Term Disability/ Accident/ Critical Illness Insurance: Through Dearborn National we offer optional insurance coverages at a competitive rate. Coverage for employees and eligible dependents begins on the first day of the month following 60 days of employment.

Family and Medical Leave: Job protection to provide care related to a child’s birth or adoption, or for yourself or a family member’s serious health condition.

Employee Assistance Program: Through Alliance Worksite Solutions, we offer a no cost, confidential employee assistance program as a resource to resolve personal, family, financial and legal problems for employees and their dependents.

Professional Development: Joining Bluebonnet Trails is about joining a culture of inclusiveness, collaboration, trust, and the invitation and expectation to have a voice. Bluebonnet offers employees the opportunity to participate in professional development that is skill based and offers continuing education courses to enhance knowledge and performance via online courses and instructor led webinars.

Additional Perks:
– Employee Referral Awards
– Licensure Supervision
– Licensure Renewal Fee Reimbursement
– Public Service Loan Forgiveness Programs
– Educational Leave
– Competitive Pay Differentials for Applicable Positions