Crisis Hotline: 1-800-841-1255    |    Appointments or Services: 1-844-309-6385

(3057) Youth Outreach Specialist

Job Description

Program Overview:

The Youth Crisis Outreach Team Plus (YCOT+) program provides crisis intervention and assessment, intensive case management, relapse prevention, and care coordination services to a specialty population of youth and families with involvement with the Department of Family Protective Services. This program partners with the Mobile Crisis Outreach Team and responds to crisis 24/7 in schools, emergency rooms, homes and clinics. The core components of a crisis continuum are somewhere to call, someone to respond, and a place to go. The Bluebonnet Trails Youth Outreach Specialist has a key role in providing quick, in person response to those in crisis, and continuing to provide transitional services for up to 90 days to each youth and family.

Our Vision is Healthy and Fulfilled Lives, and YCOT+ offers an interdisciplinary team of dedicated clinicians supporting youth and families at the time of crisis, and for months following the crisis in order to ensure stabilization and linkage to longer term community supports. Serving the whole family system, the YCOT+ team consists of Youth Outreach Specialists, Certified Family Partners, Certified Peer Support Specialists, Therapists, and linkage to other services and resources as needed. The Youth Outreach Specialist provides support and assistance with the completion of obtaining vital documents, benefits completion, and employment services as needed.

Our Mission is to continuously improve the health and independence of the persons we serve, and the Youth Outreach Specialist provides timely access to care at the time of crisis, using evidenced based intervention and evidence based practices to reduce utilization of higher level of care options, and reduce intersection with the criminal justice system.

Critical Impact:

The YCOT+ team provides immediate connection to crisis intervention and a consistent team to provide crisis follow up and transitional services after the initial crisis has been resolved. Through intensive supports, provided from a daily to weekly basis, the Youth Outreach Specialist collaborates with the youth and family on goals, creating a plan of action to achieve those goals. The Youth Outreach Specialist is the primary point of contact for the youth and family, collaborating with internal and external teams, including the DFPS, schools, law enforcement, primary care, and hospitals.

Key Responsibilities:

  • – Provides person-centered care, including crisis intervention, routine and intensive case management, supported housing and employment, care coordination, and assistance with benefits completion
  • – Participates in consistent 360 degree feedback with direct supervisor, including collaboration on individualized support, goal setting, and coaching
  • – Builds relationship with colleagues, learning about options and resources at BTCS and in the community
  • – Responsive to needs to a changing and growing program, maintaining flexibility as the program develops and continues to improve
  • – As a Crisis Clinician, functions as a member of the Mobile Crisis Outreach Team, including after hours on call rotation

Location: Williamson and Burnet Counties

Salary: $24.23 – $34.98/hr

Applicable Differentials:

Up to $3.50/hour – Previous experience with a community center in similar role

Up to $4.00/hour – Tenure with BTCS

$1.00/hour – Master’s Degree in Human Services

$0.75/hour – Bilingual

$1.00/hour – LPHA licensure

$1.00/hour – Williamson County Crisis differential

Plus shift differentials, crisis on call differential and $200 monthly service delivery award

Why join our team?

BTCS Values our team members and believes it is important to reward and compensate our team members for their contribution to our success. BTCS offers competitive salaries, an excellent benefits package and generous leave accruals.

Medical Insurance: Through BlueCross Blue Shield, we offer comprehensive medical coverage for you and your eligible dependents with access to network and non-network health care providers. Coverage for employees and eligible dependents begins on the first day of the month following 60 days of employment.

Dental Insurance: Through Dental Select, we offer two coverage plans for dental care, to include preventative, basic and major services. Coverage for employees and eligible dependents begins on the first day of the month following 60 days of employment.

Vision Insurance: Through BlueCross BlueShield, we offer vision coverage to include discounts on everyday vision needs, such as eye exams and glasses and/ or contacts. Coverage for employees and eligible dependents begins on the first day of the month following 60 days of employment.

Prescription Plan: Through BlueCross BlueShield, we offer discounts on generic, preferred or brand-name drugs as well as non-preferred drugs at pharmacies or through a convenient home delivery program. Coverage for employees and eligible dependents begins on the first day of the month following 60 days of employment.

Flexible Spending Accounts: Optional pre-tax contributions for medical reimbursement and dependent care plans.

Retirement Plans:
401A: Through this governmental plan, we offer a 7% match to employee contributions.
457/403(b): Through these governmental plans, employees may contribute pre-tax earnings for retirement. Employees may participate on the first day of employment.

Sponsored Insurance:
Life Insurance: Through Dearborn National, we offer basic life insurance of $5,000. Optional supplemental coverage, as well as spouse and eligible dependent policies, are available to purchase.
Long Term Disability/ Accident/ Critical Illness Insurance: Through Dearborn National we offer optional insurance coverages at a competitive rate. Coverage for employees and eligible dependents begins on the first day of the month following 60 days of employment.

Family and Medical Leave: Job protection to provide care related to a child’s birth or adoption, or for yourself or a family member’s serious health condition.

Employee Assistance Program: Through Alliance Worksite Solutions, we offer a no cost, confidential employee assistance program as a resource to resolve personal, family, financial and legal problems for employees and their dependents.

Professional Development: Joining Bluebonnet Trails is about joining a culture of inclusiveness, collaboration, trust, and the invitation and expectation to have a voice. Bluebonnet offers employees the opportunity to participate in professional development that is skill based and offers continuing education courses to enhance knowledge and performance via online courses and instructor led webinars.

Additional Perks:
– Employee Referral Awards
– Licensure Supervision
– Licensure Renewal Fee Reimbursement
– Public Service Loan Forgiveness Programs
– Educational Leave
– Competitive Pay Differentials for Applicable Positions

CityWilliamson and Burnet Counties
CountyBurnet County, Williamson County
CredentialsMinimum Qualifications: Two years experience serving and supporting persons in crisis
Strong communication skills
Must have a valid Texas Driver’s License and maintain approved driver’s status throughout employment,
Bachelors Degree in Human Services

Preferred Qualifications: Bilingual in Spanish
Masters Degree
Licensure as Licensed Clinical Social Worker, Licensed Professional Counselor, or Licensed Marriage and Family Therapist
Licensure as Licensed Chemical Dependency Counselor
Salary Amount$50,938 - 72,758/year
Closing DateOpen until filled
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Administration:
1009 North Georgetown Street
Round Rock, Texas 78664

For Appointments or Information:
844-309-6385

24-Hour Crisis Hotline:
800-841-1255

Bluebonnet Trails Community Services as a recipient of Federal Transit Administration (FTA) grant dollars either directly from FTA or through the Texas Department of Transportation (TxDOT), will comply with the Title VI of the Civil Rights Act of 1964 (42 U.S.C. 2000d), the U.S. Department of Transportation implementing regulations, FTA Circular 4702.lB, and TxDOT PTN requirements as specified in Master Grant Agreement, and State Management Plan. Our Title VI Plan can be viewed here: Title VI Plan 2023-2026

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