Crisis Hotline: 1-800-841-1255    |    Appointments or Services: 1-844-309-6385

(2910) Case Manager, Mobile Crisis Outreach Team

Job Description

Crisis Case Manager

Under the supervision of the Program Manager, the Crisis Clinician is embedded within Cedar Park Police Department, partnering with officers in the department’s Mental Health Unit, and is a member of the Northern Hub Mobile Crisis Outreach Team. This position will provide services in-person and via televideo in Williamson and Burnet Counties to individuals and families experiencing behavioral health crises; will co-respond with officers; reduce police involvement when appropriate; and support coordination of treatment in lieu of arrest, emergency department use and hospitalization.

The Crisis Clinician will dispatch to various community locations (i.e. schools, emergency rooms, homes and BTCS clinics) to provide crisis intervention, screening, referral, relapse prevention and follow-up services. Follow-up services may include case management, individual and group skills training, Person- Centered Recovery Planning, supported housing/employment, discharge planning and linkage to ongoing services. The case manager provides person-centered services based on the current crisis needs of the individual and carries a caseload for the provision of crisis follow up and relapse prevention services.

This position collaboratively partners with law enforcement, the medical community, schools, families, and social service agencies to assist persons in crisis. The Crisis Clinician possesses strong knowledge of the principles, methods, techniques and practices of working with individuals experiencing a mental health, substance use, and/or developmental crisis, and must have the ability to communicate effectively with persons and families from diverse cultures and socio-economic backgrounds. The clinician must have skills and experience using integrated computer database programs to access files and document services, as well as the ability to organize and prioritize work assignments. This position requires a flexible work schedule and the ability to work independently, yet collaboratively.

This position requires rotating on-call responsibilities at $30/day and is an Essential position, required to work on site. As MCOT operates 24/7/365, this position is required to work holidays on a rotating basis.

Hours:

  • 12 Hour Shifts; 8 am – 8 pm

Location: Round Rock, TX and Cedar Park Police Department, Cedar Park, TX

Hourly Salary Range: $25.23 – $32.48

Differential Detail:

  • $1.00/hour, 2 years previous experience in a similar position
  • Up to $4.00/hour, tenure with BTCS
  • .75/hour, Bilingual
  • $1.00/hour, Associate or Advanced Licensure
  • .50/hour, LCDC Licensure

 

Applicable Shift Differentials:

  • Evening Shift: $2.00/hour
  • Night Shift: $4.00/hour
  • Weekend Shift: $4.00/hour
  • Weekend Night Shift: $6.00/hour

Join our dynamic and enthusiastic Team dedicated to continuously improving the health and independence of the persons we serve. 

Click on https://bbtrails.org/work-with-us/ for additional details on other rewards and compensation, including our excellent benefits package and generous leave accruals! 

 

CityRound Rock, TX
CountyWilliamson County
CredentialsMinimum Qualifications:
Bachelor’s degree in a human services field.
Comprehensive knowledge of mental health diagnoses.
Ability to work as a member of a team within a fast-paced, recovery-focused environment is essential to this position.
Must have skills and experience using integrated computer database programs to access files and document services, as well as the ability to organize and prioritize work assignments.
Must have a valid Texas Driver's License.
Must pass extensive background checks through Cedar Park Police Department.

*If degree is not in a human services field, a minimum of 24 college credits in a human services field are
required.


Preferred Qualifications:
Licensure as a Licensed Chemical Dependency Counselor (LCDC).
Master’s degree.
Pursuing clinical licensure in counseling, social work or a related field.
Bilingual in ASL or Spanish preferred.
Experience in providing concurrent documentation preferred.
2 years crisis experience, 2 years case management experience.
Salary Amount$52,478.00 - $67,558.00/year
Closing DateOpen until filled
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For Appointments or Information:
844-309-6385

24/7 Crisis Line:
800-841-1255

Texas Certified Community Behavioral Health Clinic Website
Bluebonnet Trails Community Services home

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Administration Address:
1009 N. Georgetown Street,
Round Rock, Texas 78664

Texas Council of Community Centers website

Bluebonnet Trails Community Services as a recipient of Federal Transit Administration (FTA) grant dollars either directly from FTA or through the Texas Department of Transportation (TxDOT), will comply with the Title VI of the Civil Rights Act of 1964 (42 U.S.C. 2000d), the U.S. Department of Transportation implementing regulations, FTA Circular 4702.lB, and TxDOT PTN requirements as specified in Master Grant Agreement, and State Management Plan. Our Title VI Plan can be viewed here: Title VI Plan 2023-2026 (PDF)

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