Crisis Hotline: 1-800-841-1255    |    Appointments or Services: 1-844-309-6385

(1099) IDD Service Coordinator

Job Description

The Service Coordinator position provides services to children and adults with developmental disabilities based on the Person-centered thinking model through assessment of needs, development of service plans, facilitating service linkages and monitoring for their effectiveness, provision of crisis intervention/prevention supports, and the delivery of advocacy services. The ability to work with families and sensitivity to various agency and interagency personnel to accomplish objectives. The ability to work with families and sensitivity to various cultural differences is critical. The purpose for the position is to empower individuals to achieve life goals and to live effectively within their families and/or communities. The Service Coordinators will monitor services that will be provided to individuals in accordance with standards and billing guidelines established by Medicaid, HHSC, MCO’s and BTCS, as they apply to individual cases. This includes but is not limited to advocating and linking individuals interested in job readiness and/or employment activities through the Employment First project. The service coordinator will participate in interagency planning and CRCG meetings to assist in bridging gaps in services and avoid duplication in services in the communities where individuals receive services.

The service coordinator position requires frequent use of initiative and independent judgment; assertive, professional intervention; frequent in-person contact with individuals, families, and service providers and the ability to work with minimal supervision. Job responsibilities require traveling within the service area and flexible hours and schedules. Essential duties include completion of comprehensive assessments of individual needs and desires, service planning, referral and linkage, monitoring and advocating on behalf of individuals served, documentation of services provided, and interaction with the individual/family served.

Location: Bastrop County

Salary: $20.46 – $28.71/hr

Applicable Differentials: *Range of salary subject to applicable differentials listed below*

$0.75/hr Bilingual

$1.00/hr Human Services Bachelor’s degree

$1.00/hr Human Services Master’s degree

$1.00/hr 1 year with BTCS

$1.00/hr 2 years at BTCS

$1.00/hr 4 years at BTCS

$1.00/hr 6 years at BTCS

$1.00/hour – Advanced Licensure

$0.50/hour – LCDC

Why join our team?

BTCS Values our team members and believes it is important to reward and compensate our team members for their contribution to our success. BTCS offers competitive salaries, an excellent benefits package and generous leave accruals.

Medical Insurance: Through BlueCross Blue Shield, we offer comprehensive medical coverage for you and your eligible dependents with access to network and non-network health care providers. Coverage for employees and eligible dependents begins on the first day of the month following 60 days of employment.

Dental Insurance: Through Dental Select, we offer two coverage plans for dental care, to include preventative, basic and major services. Coverage for employees and eligible dependents begins on the first day of the month following 60 days of employment.

Vision Insurance: Through BlueCross BlueShield, we offer vision coverage to include discounts on everyday vision needs, such as eye exams and glasses and/ or contacts. Coverage for employees and eligible dependents begins on the first day of the month following 60 days of employment.

Prescription Plan: Through BlueCross BlueShield, we offer discounts on generic, preferred or brand-name drugs as well as non-preferred drugs at pharmacies or through a convenient home delivery program. Coverage for employees and eligible dependents begins on the first day of the month following 60 days of employment.

Flexible Spending Accounts: Optional pre-tax contributions for medical reimbursement and dependent care plans.

Retirement Plans:
401A: Through this governmental plan, we offer a 7% match to employee contributions.
457/403(b): Through these governmental plans, employees may contribute pre-tax earnings for retirement. Employees may participate on the first day of employment.

Sponsored Insurance:
Life Insurance: Through Dearborn National, we offer basic life insurance of $5,000. Optional supplemental coverage, as well as spouse and eligible dependent policies, are available to purchase.
Long Term Disability/ Accident/ Critical Illness Insurance: Through Dearborn National we offer optional insurance coverages at a competitive rate. Coverage for employees and eligible dependents begins on the first day of the month following 60 days of employment.

Family and Medical Leave: Job protection to provide care related to a child’s birth or adoption, or for yourself or a family member’s serious health condition.

Employee Assistance Program: Through Alliance Worksite Solutions, we offer a no cost, confidential employee assistance program as a resource to resolve personal, family, financial and legal problems for employees and their dependents.

Professional Development: Joining Bluebonnet Trails is about joining a culture of inclusiveness, collaboration, trust, and the invitation and expectation to have a voice. Bluebonnet offers employees the opportunity to participate in professional development that is skill based and offers continuing education courses to enhance knowledge and performance via online courses and instructor led webinars.

Additional Perks:
– Employee Referral Awards
– Licensure Supervision
– Licensure Renewal Fee Reimbursement
– Public Service Loan Forgiveness Programs
– Educational Leave
– Competitive Pay Differentials for Applicable Positions

CountyBastrop County
CredentialsMinimum Qualifications:
• An associate degree or higher is required with a major in social, behavioral, or human service field including, but not
limited to: psychology, social work, medicine, nursing, rehabilitation, counseling, sociology, human development,
gerontology, educational psychology, education, or criminal justice, OR
• A high school diploma or certificate recognized by the state of Texas as the equivalent of a high school diploma, with two
years of paid or unpaid experience working with individuals with intellectual or developmental disabilities.
• Must meet Bluebonnet Trails Community Services driving requirements and maintain approved driving status throughout

Preferred Qualifications:
• At least one year of experience working with individuals with intellectual/developmental disabilities;
• Bachelor’s Degree;
• Master’s Degree preferred;
• Demonstrated ability to use good clinical judgment, get along well with others and work effectively in a fast-paced
• setting;
• Demonstrated computer and documentation skills;
• Knowledge of appropriate community resources;
• Bilingual (English/Spanish/ASL); and
• Experience with Medicaid programs.
Salary Amount$42,556 - 59,716/year
Closing DateOpen until filled
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1009 North Georgetown Street
Round Rock, Texas 78664

For Appointments or Information:

24-Hour Crisis Hotline:

Bluebonnet Trails Community Services as a recipient of Federal Transit Administration (FTA) grant dollars either directly from FTA or through the Texas Department of Transportation (TxDOT), will comply with the Title VI of the Civil Rights Act of 1964 (42 U.S.C. 2000d), the U.S. Department of Transportation implementing regulations, FTA Circular 4702.lB, and TxDOT PTN requirements as specified in Master Grant Agreement, and State Management Plan. Our Title VI Plan can be viewed here: Title VI Plan 2023-2026

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