(1123) Crisis Case Manager – Mobile Crisis Outreach Team

Under the supervision of the Mobile Crisis Outreach Team Program Manager or designee, the Mobile Crisis Outreach Team (MCOT) Crisis Case Manager is a member of the Northern Hub Crisis Team, providing services in- person and via televideo in Williamson and Burnet Counties. This position is located on-site at the clinics within Williamson and Burnet counties.

The MCOT Crisis Case Manager is an essential, mobile provider of crisis services for all children, adolescents, and adults experiencing a behavioral health crisis regardless of residency status, diagnosis, veteran status, or ability to pay. All MCOT services are community-based and available 24 hours per day, every day of the year. The Crisis Case Manager dispatches to the location of the individual experiencing a behavioral health crisis, including schools, emergency rooms, homes, and BTCS clinics, to provide crisis intervention, screening, referral, relapse

prevention, and follow-up services. Follow-up services may include case management, individual and group skills training, Person-Centered Recovery Planning, supported housing/employment, discharge planning and linkage to ongoing services. The MCOT Crisis Case Manager utilizes the most effective and least restrictive approaches and interventions until the crisis is resolved or the individual is transitioned into a more clinically appropriate environment. Cross-training is completed to provide crisis triage and intervention services as needed at the Youth Therapeutic Respite Program, Crisis Respite Unit, and the Diversion Center. The Crisis Case Manager will support a small crisis follow up caseload. This position collaborates with law enforcement, the medical community, schools, families, and social service agencies to assist persons in crisis. The Crisis Case Manager must possess strong knowledge of the principles, methods, techniques, and practices of working with individuals experiencing a mental health, substance use, and/or developmental crisis. They must communicate effectively with people and families from diverse cultures and socio-economic backgrounds. The crisis Case Manager must have skills and experience using integrated computer database programs to access files and document services and the ability to organize and prioritize work assignments. This position requires a flexible work schedule and the ability to work independently yet collaboratively. This position requires rotating on-call responsibilities, including after-hours, weekends, and holidays. A daily stipend is offered for each day of on-call. Multiple Shifts available; 4 10s Sunday- Wednesday Wednesday- Saturday

Location: Williamson and Burnet Counties

Salary: $25.23 – $37.48/hr (Base rate includes $1.00/hr Williamson County Crisis differential)

*Range of salary subject to applicable differentials listed below*

Applicable Differentials:

Up to $3.50/hour – Previous crisis experience

Up to $2.00/hour – Previous experience in a similar role with a community center

Up to $4.00/hour – Tenure with BTCS

.75/hour – Bilingual

$1.00/hour – Advanced Licensure

$1.00/hour – Master’s Degree in Human Services

Shift Differentials:

Evening Shift: $2.00/hour

Night Shift: $4.00/hour

Weekend Shift: $4.00/hour

Weekend Night Shift: $6.00/hour

$200 per month Service Delivery Incentive opportunity

Why join our team?

BTCS Values our team members and believes it is important to reward and compensate our team members for their contribution to our success. BTCS offers competitive salaries, an excellent benefits package and generous leave accruals.

Medical Insurance: Through BlueCross Blue Shield, we offer comprehensive medical coverage for you and your eligible dependents with access to network and non-network health care providers. Coverage for employees and eligible dependents begins on the first day of the month following 60 days of employment.

Dental Insurance: Through Dental Select, we offer two coverage plans for dental care, to include preventative, basic and major services. Coverage for employees and eligible dependents begins on the first day of the month following 60 days of employment.

Vision Insurance: Through BlueCross BlueShield, we offer vision coverage to include discounts on everyday vision needs, such as eye exams and glasses and/ or contacts. Coverage for employees and eligible dependents begins on the first day of the month following 60 days of employment.

Prescription Plan: Through BlueCross BlueShield, we offer discounts on generic, preferred or brand-name drugs as well as non-preferred drugs at pharmacies or through a convenient home delivery program. Coverage for employees and eligible dependents begins on the first day of the month following 60 days of employment.

Flexible Spending Accounts: Optional pre-tax contributions for medical reimbursement and dependent care plans.

Retirement Plans:
401A: Through this governmental plan, we offer a 7% match to employee contributions.
457/403(b): Through these governmental plans, employees may contribute pre-tax earnings for retirement. Employees may participate on the first day of employment.

Sponsored Insurance:
Life Insurance: Through Dearborn National, we offer basic life insurance of $5,000. Optional supplemental coverage, as well as spouse and eligible dependent policies, are available to purchase.
Long Term Disability/ Accident/ Critical Illness Insurance: Through Dearborn National we offer optional insurance coverages at a competitive rate. Coverage for employees and eligible dependents begins on the first day of the month following 60 days of employment.

Family and Medical Leave: Job protection to provide care related to a child’s birth or adoption, or for yourself or a family member’s serious health condition.

Employee Assistance Program: Through Alliance Worksite Solutions, we offer a no cost, confidential employee assistance program as a resource to resolve personal, family, financial and legal problems for employees and their dependents.

Professional Development: Joining Bluebonnet Trails is about joining a culture of inclusiveness, collaboration, trust, and the invitation and expectation to have a voice. Bluebonnet offers employees the opportunity to participate in professional development that is skill based and offers continuing education courses to enhance knowledge and performance via online courses and instructor led webinars.

Additional Perks:
– Employee Referral Awards
– Licensure Supervision
– Licensure Renewal Fee Reimbursement
– Public Service Loan Forgiveness Programs
– Educational Leave
– Competitive Pay Differentials for Applicable Positions