Crisis Hotline: 1-800-841-1255    |    Appointments or Services: 1-844-309-6385

(1553) Intensive Case Manager (Wraparound Facilitator)

Job Description

Intensive Case Manager (Wraparound Facilitator)

Youth & Family Services – Bluebonnet Community Services

Are you passionate about supporting youth and families in need? Join our dedicated team at Bluebonnet Community Services as an Intensive Case Manager (Wraparound Facilitator) and make a lasting impact on the lives of children and families facing mental health challenges.

About the Role

As a vital member of our Youth & Family Services team, you will play a key role in assessing the unique needs of youth and their families. You’ll collaborate with a multidisciplinary team to develop individualized care plans, coordinate services, and facilitate Child & Family Team meetings. Your work ensures that services are provided in a strength-based, family-driven, and culturally competent manner.

Key Responsibilities

  • Conduct comprehensive assessments to identify the strengths and needs of youth and families.
  • Develop and oversee individualized Wraparound Plans in partnership with families and service providers.
  • Coordinate services by connecting families with community-based resources and providers.
  • Facilitate Child & Family Team meetings to ensure collaborative decision-making.
  • Monitor treatment progress and evaluate service effectiveness based on data-driven outcomes.
  • Provide education and consultation to providers on Wraparound principles and best practices.
  • Advocate for youth and families while promoting recovery-oriented, evidence-based interventions.
  • Ensure all documentation is accurate and completed in a timely manner.

What We’re Looking For

  • A professional with a strong passion for working with youth who have severe emotional and behavioral needs.
  • Knowledgeable in mental health diagnoses, case management, substance use treatment, and crisis intervention.
  • Skilled in person-centered planning, dual-diagnosis treatment, and service coordination.
  • Able to work independently and collaboratively within an interdisciplinary team.
  • Adaptive and innovative in problem-solving while prioritizing needs during crisis situations.
  • Committed to ongoing training and professional development.

Why Join Us?

  • Meaningful Work – Make a direct impact on the lives of youth and families.
  • Professional Growth – Access to ongoing training and skill development.
  • Collaborative Environment – Work alongside dedicated professionals in a supportive team.

If you are a compassionate and dedicated professional ready to make a difference, we encourage you to apply!

Location: Round Rock

Salary: $22.22/hr – $31.47/hr

*Range of salary subject to applicable differentials listed below*

Applicable Differentials:        

Up to $4.00/hour, tenure with BTCS

$1.00/hr Master’s degree

$0.75/hr Bilingual

Up to $2.00/hour, previous community center experience in a similar position

$1.00/hour, advanced licensure

.50/hour, LCDC

**$200 Monthly Service Delivery Bonus**

Why join our team?

BTCS Values our team members and believes it is important to reward and compensate our team members for their contribution to our success. BTCS offers competitive salaries, an excellent benefits package and generous leave accruals.

Medical Insurance: Through BlueCross Blue Shield, we offer comprehensive medical coverage for you and your eligible dependents with access to network and non-network health care providers. Coverage for employees and eligible dependents begins on the first day of the month following 60 days of employment.

Dental Insurance: Through Dental Select, we offer two coverage plans for dental care, to include preventative, basic and major services. Coverage for employees and eligible dependents begins on the first day of the month following 60 days of employment.

Vision Insurance: Through BlueCross BlueShield, we offer vision coverage to include discounts on everyday vision needs, such as eye exams and glasses and/ or contacts. Coverage for employees and eligible dependents begins on the first day of the month following 60 days of employment.

Prescription Plan: Through BlueCross BlueShield, we offer discounts on generic, preferred or brand-name drugs as well as non-preferred drugs at pharmacies or through a convenient home delivery program. Coverage for employees and eligible dependents begins on the first day of the month following 60 days of employment.

Flexible Spending Accounts: Optional pre-tax contributions for medical reimbursement and dependent care plans.

Retirement Plans:
401A: Through this governmental plan, we offer a 7% match to employee contributions.
457/403(b): Through these governmental plans, employees may contribute pre-tax earnings for retirement. Employees may participate on the first day of employment.

Sponsored Insurance:
Life Insurance: Through Dearborn National, we offer basic life insurance of $5,000. Optional supplemental coverage, as well as spouse and eligible dependent policies, are available to purchase.
Long Term Disability/ Accident/ Critical Illness Insurance: Through Dearborn National we offer optional insurance coverages at a competitive rate. Coverage for employees and eligible dependents begins on the first day of the month following 60 days of employment.

Family and Medical Leave: Job protection to provide care related to a child’s birth or adoption, or for yourself or a family member’s serious health condition.

Employee Assistance Program: Through Alliance Worksite Solutions, we offer a no cost, confidential employee assistance program as a resource to resolve personal, family, financial and legal problems for employees and their dependents.

Professional Development: Joining Bluebonnet Trails is about joining a culture of inclusiveness, collaboration, trust, and the invitation and expectation to have a voice. Bluebonnet offers employees the opportunity to participate in professional development that is skill based and offers continuing education courses to enhance knowledge and performance via online courses and instructor led webinars.

Additional Perks:
– Monthly Service Delivery Bonus Opportunities
– Employee Referral Awards
– Licensure Supervision
– Licensure Renewal Fee Reimbursement
– Public Service Loan Forgiveness Programs
– Educational Leave
– Competitive Pay Differentials for Applicable Positions

CityRound Rock
CountyWilliamson County
CredentialsMinimum Qualifications: A Bachelor’s degree from and accredited college or university with a major or equivalent course work for a major in a social, behavioral, or human service field and knowledge of mental illness. Must have a valid Texas Driver’s License and maintain approved driver’s status throughout employment.
*If degree is not in a human services field, a minimum of 24 college credits in a human services field are required

Preferred Qualifications: One year of experience in mental health assessment and/or crisis intervention and screening;
Master’s degree in psychology, social work or a related human service field.
Bilingual preferred
Salary Amount$46,217 - 65,457/year
Closing DateOpen until filled
Apply for this job

For Appointments or Information:
844-309-6385

24-Hour Crisis Hotline:
800-841-1255

Administration:
1009 North Georgetown Street
Round Rock, Texas 78664

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Bluebonnet Trails Community Services as a recipient of Federal Transit Administration (FTA) grant dollars either directly from FTA or through the Texas Department of Transportation (TxDOT), will comply with the Title VI of the Civil Rights Act of 1964 (42 U.S.C. 2000d), the U.S. Department of Transportation implementing regulations, FTA Circular 4702.lB, and TxDOT PTN requirements as specified in Master Grant Agreement, and State Management Plan. Our Title VI Plan can be viewed here: Title VI Plan 2023-2026

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