(165) Intensive Support Specialist

The Position: The Bluebonnet Trails Community Services (BTCS) Assertive Community Treatment (ACT) Team Intensive Case Manager is responsible for providing outstanding person-centered intensive case management services as part of the ACT Team to a small caseload of adults who have current or historical substance use treatment needs, a diagnosed severe and persistent mental health disorder, who have experienced multiple hospitalizations. ACT is a model for comprehensive, integrated, community-based services based on a multidisciplinary team to provide psychiatric treatment, social services and rehabilitation. This is an evidence-based treatment initially developed in the 1970s as a ‘hospital without walls” to achieve better functioning in the community for people with severe mental illness. This model was integral in the deinstitutionalization of severe mental illness to allow for community living and is a best practice that allows for individuals to be empowered, have autonomy over their treatment, and reduce recidivism of inpatient psychiatric hospitalization.

This position reports directly to the Behavioral Health Services Manager and requires the development and maintenance of effective, professional working relationships with stakeholders and other community service providers. This position has flexible hours dependent upon the needs of the caseload. This position involves the option to work remotely to complete only required administrative tasks and/or when televideo video services are deemed appropriate by supervisor.

The ACT Intensive Case Manager regularly meets with individuals in their homes, community, hospitals, crisis units, criminal justice settings, and at Bluebonnet Trails’ clinics to provide case management and rehabilitative skills training services. Services are intended to meet people in the community where they are to achieve outcomes to stabilize mental health symptoms, reduce risk of recidivism, increase the individual’s awareness of and participation with community and natural supports, develop self-advocacy, and assist with their ability to participate in independent behavioral health services. The clinician will be an integral part of a strong team participating in frequent connects to share updates on the recovery process of individuals in service.

The clinician will receive unique and specialized training and professional development, focused on services to a small caseload of individuals that have been hospitalized multiple times as well as a state-of-the-art electronic medical record.

This position necessitates innovative thinking, patience, resiliency, skills in advocacy, service coordination, mental health assessment and evaluation, collaborative person-centered recovery planning and dual-diagnosis treatment. The person in this position will effectively work independently and on a team, prioritize needs during crisis situations, engage in regular meetings and training opportunities, balance self-care, be a delight to work with, and perform duties as assigned with a positive attitude.

Location: Williamson County

Salary: $22.21 – $31.96/hr (plus shift differential)

Applicable Differentials:

*Range of salary subject to applicable differentials listed below*

Applicable Differentials: (9.75/hr)

$0.75/hr Bilingual
$1.00/hr Human Services Master’s degree
$1.00/hr 1 year with BTCS
$1.00/hr 2 years at BTCS
$1.00/hr 4 years at BTCS
$1.00/hr 6 years at BTCS
$1.00/hour – Advanced Licensure
$0.50/hour – LCDC
$1.00/hour – Obtain five (5) hours of CEU’s per month (ongoing)
$1.00/hour – Completion of ACT EBP Training
$4.00/hour – Weekend Differential
$0.50/hr LCDC

$200/month Service Delivery incentive

Why join our team?

BTCS Values our team members and believes it is important to reward and compensate our team members for their contribution to our success. BTCS offers competitive salaries, an excellent benefits package and generous leave accruals.

Medical Insurance: Through BlueCross Blue Shield, we offer comprehensive medical coverage for you and your eligible dependents with access to network and non-network health care providers. Coverage for employees and eligible dependents begins on the first day of the month following 60 days of employment.

Dental Insurance: Through Dental Select, we offer two coverage plans for dental care, to include preventative, basic and major services. Coverage for employees and eligible dependents begins on the first day of the month following 60 days of employment.

Vision Insurance: Through BlueCross BlueShield, we offer vision coverage to include discounts on everyday vision needs, such as eye exams and glasses and/ or contacts. Coverage for employees and eligible dependents begins on the first day of the month following 60 days of employment.

Prescription Plan: Through BlueCross BlueShield, we offer discounts on generic, preferred or brand-name drugs as well as non-preferred drugs at pharmacies or through a convenient home delivery program. Coverage for employees and eligible dependents begins on the first day of the month following 60 days of employment.

Flexible Spending Accounts: Optional pre-tax contributions for medical reimbursement and dependent care plans.

Retirement Plans:
401A: Through this governmental plan, we offer a 7% match to employee contributions.
457/403(b): Through these governmental plans, employees may contribute pre-tax earnings for retirement. Employees may participate on the first day of employment.

Sponsored Insurance:
Life Insurance: Through Dearborn National, we offer basic life insurance of $5,000. Optional supplemental coverage, as well as spouse and eligible dependent policies, are available to purchase.
Long Term Disability/ Accident/ Critical Illness Insurance: Through Dearborn National we offer optional insurance coverages at a competitive rate. Coverage for employees and eligible dependents begins on the first day of the month following 60 days of employment.

Family and Medical Leave: Job protection to provide care related to a child’s birth or adoption, or for yourself or a family member’s serious health condition.

Employee Assistance Program: Through Alliance Worksite Solutions, we offer a no cost, confidential employee assistance program as a resource to resolve personal, family, financial and legal problems for employees and their dependents.

Professional Development: Joining Bluebonnet Trails is about joining a culture of inclusiveness, collaboration, trust, and the invitation and expectation to have a voice. Bluebonnet offers employees the opportunity to participate in professional development that is skill based and offers continuing education courses to enhance knowledge and performance via online courses and instructor led webinars.

Additional Perks:
– Monthly Service Delivery Bonus Opportunities
– Employee Referral Awards
– Licensure Supervision
– Licensure Renewal Fee Reimbursement
– Public Service Loan Forgiveness Programs
– Educational Leave
– Competitive Pay Differentials for Applicable Positions