Crisis Hotline: 1-800-841-1255    |    Appointments or Services: 1-844-309-6385

(1695) Certified Family Partner

Job Description

Under the direct supervision of the Lead Certified Family Partner, or other designee provides support and advocates for families to assist in engagement, empowerment, self-advocacy, and wellness as they actively participate in recovery.  Certified Family partners (CFP) assist families in making informed decisions that drive families toward wellness and recovery.  As a supportive partner, the CFP has a strong connection to the community and is knowledgeable about resources, services and supports for families. The CFP’s lived experience is critical to earning respect and establishing trust as they coach and families to find and develop their voice and learn how to use it effectively in their treatment, wellness and recovery. The CFP assists the family in making informed decisions on a routine basis, in crisis and during the Wraparound process.

Duties include:

  • *Conduct home visits.
  • *Mentor parents through encouragement and support.
  • *Role model positive parenting skills and positive advocacy skills.
  • *Provide support groups to families in services at Bluebonnet.
  • *Sit on the wraparound team as the certified family partner to ensure families voices and choice is heard and adhered to.
  • *Share current and future knowledge of trends that support families with others.
  • *Advocate with parents in schools, courts, community, medical and mental health clinics and any child serving system. (This includes but is not limited to attending ARDs, court hearings, doctor’s appointments, social security appointments etc.)
  • *works in close collaboration with physicians, other treatment team personnel and other community resource agencies.
  • *works professionally and cooperatively with persons served, their families, and community contacts.
  • *Develops and maintains family records and ensures all documentation meets the requirements of the Community Mental Health Standards and ensures its completion in a timely manner. Ensures and monitors compliance with client’s rights.
  • *Exhibits evidence of use of treatment plans in therapeutic interaction with youth, their families, and the community contacts.
  • *Documents proof in the progress notes indicating the treatment plan is used to guide and focus treatment.
  • *Ensures weekly service unit/hour expectation is met. The current expectation is 5 direct service hours per week (20 hours per month).
  • *Progress noted should be completed collaboratively on the same day of the service or by 10am the next working day.
  • *Other duties assigned.

Location: Cedar Park

Salary: $17.85 – $23.60/hr

Applicable Differentials:

$1.00/hr Specialty

$0.75/hr Bilingual

up to $2.00/hr, tenure with BTCS

up to 2.00/hr, previous experience at a community center

Why join our team?

BTCS Values our team members and believes it is important to reward and compensate our team members for their contribution to our success. BTCS offers competitive salaries, an excellent benefits package and generous leave accruals.

Medical Insurance: Through BlueCross Blue Shield, we offer comprehensive medical coverage for you and your eligible dependents with access to network and non-network health care providers. Coverage for employees and eligible dependents begins on the first day of the month following 60 days of employment.

Dental Insurance: Through Dental Select, we offer two coverage plans for dental care, to include preventative, basic and major services. Coverage for employees and eligible dependents begins on the first day of the month following 60 days of employment.

Vision Insurance: Through BlueCross BlueShield, we offer vision coverage to include discounts on everyday vision needs, such as eye exams and glasses and/ or contacts. Coverage for employees and eligible dependents begins on the first day of the month following 60 days of employment.

Prescription Plan: Through BlueCross BlueShield, we offer discounts on generic, preferred or brand-name drugs as well as non-preferred drugs at pharmacies or through a convenient home delivery program. Coverage for employees and eligible dependents begins on the first day of the month following 60 days of employment.

Flexible Spending Accounts: Optional pre-tax contributions for medical reimbursement and dependent care plans.

Retirement Plans:

401A: Through this governmental plan, we offer a 7% match to employee contributions.

457/403(b): Through these governmental plans, employees may contribute pre-tax earnings for retirement. Employees may participate on the first day of employment.

Sponsored Insurance:

Life Insurance: Through Dearborn National, we offer basic life insurance of $5,000. Optional supplemental coverage, as well as spouse and eligible dependent policies, are available to purchase.

Long Term Disability/ Accident/ Critical Illness Insurance: Through Dearborn National we offer optional insurance coverages at a competitive rate. Coverage for employees and eligible dependents begins on the first day of the month following 60 days of employment.

Family and Medical Leave: Job protection to provide care related to a child’s birth or adoption, or for yourself or a family member’s serious health condition.

Employee Assistance Program: Through Alliance Worksite Solutions, we offer a no cost, confidential employee assistance program as a resource to resolve personal, family, financial and legal problems for employees and their dependents.

Professional Development: Joining Bluebonnet Trails is about joining a culture of inclusiveness, collaboration, trust, and the invitation and expectation to have a voice. Bluebonnet offers employees the opportunity to participate in professional development that is skill based and offers continuing education courses to enhance knowledge and performance via online courses and instructor led webinars.

Additional Perks:
– Employee Referral Awards
– Licensure Supervision
– Licensure Renewal Fee Reimbursement
– Public Service Loan Forgiveness Programs
– Educational Leave
– Competitive Pay Differentials for Applicable Positions

CityCedar Park
CountyWilliamson County
CredentialsMinimum Qualifications: 18 years or older; high school diploma or GED
Must have parented a child with a documented mental health disorder one year or more prior to the child’s 18th birthday; Be able to obtain a Family Partner Certification within six months of hire
Must have valid Texas driver’s license and maintain approved driving status throughout employment.

Preferred Qualifications: Currently hold a Certified Family Partner Certification
Salary Amount$37,128 - 49,088/year
Closing DateOpen until filled
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1009 North Georgetown Street
Round Rock, Texas 78664

For Appointments or Information:

24-Hour Crisis Hotline:

Bluebonnet Trails Community Services as a recipient of Federal Transit Administration (FTA) grant dollars either directly from FTA or through the Texas Department of Transportation (TxDOT), will comply with the Title VI of the Civil Rights Act of 1964 (42 U.S.C. 2000d), the U.S. Department of Transportation implementing regulations, FTA Circular 4702.lB, and TxDOT PTN requirements as specified in Master Grant Agreement, and State Management Plan. Our Title VI Plan can be viewed here: Title VI Plan 2023-2026

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