Crisis Hotline: 1-800-841-1255    |    Appointments or Services: 1-844-309-6385

(2061) Business Operations Manager

Job Description

Under the supervision of the Director of Business Operations, the Business Operations Manager is responsible for assisting with the management of multiple aspects of Bluebonnet Trails’ revenue cycle. This position manages the PAR I and PAR II staff.

The Business Operations Manager will analyze and review current processes focused around day-to-day revenue cycle operations, and company goals. The position’s focus is to provide solutions to strengthen the company’s mission through streamlining operational processes within Bluebonnet Trails’ clinics and supporting an integrated process for the organization.

The position will create and support efficient revenue cycle processes that ensure the continuance of quality patient care, fiscal stability, and the enhancement of the centers’ image while achieving organizational goals consistence with the organization’s stated mission. The Business Operations Manager will assist in special projects as the need arises. The position will supervise temp business support staff by assigning and overseeing duties to support the business development and RCM teams.

Location: Remote within the BTCS Service area; onsite work as needed.

Salary: $27.75 – $32.50/hr

Applicable Differentials:

Up to $2.00/hour Prior Community Center experience in a similar role,

$0.75/hour- Bilingual

$1.00/hour – Career ladder specialty

$1.00/hour – Tenure with BTCS

Why join our team?

BTCS Values our team members and believes it is important to reward and compensate our team members for their contribution to our success. BTCS offers competitive salaries, an excellent benefits package and generous leave accruals.

Medical Insurance: Through BlueCross Blue Shield, we offer comprehensive medical coverage for you and your eligible dependents with access to network and non-network health care providers. Coverage for employees and eligible dependents begins on the first day of the month following 60 days of employment.

Dental Insurance: Through Dental Select, we offer two coverage plans for dental care, to include preventative, basic and major services. Coverage for employees and eligible dependents begins on the first day of the month following 60 days of employment.

Vision Insurance: Through BlueCross BlueShield, we offer vision coverage to include discounts on everyday vision needs, such as eye exams and glasses and/ or contacts. Coverage for employees and eligible dependents begins on the first day of the month following 60 days of employment.

Prescription Plan: Through BlueCross BlueShield, we offer discounts on generic, preferred or brand-name drugs as well as non-preferred drugs at pharmacies or through a convenient home delivery program. Coverage for employees and eligible dependents begins on the first day of the month following 60 days of employment.

Flexible Spending Accounts: Optional pre-tax contributions for medical reimbursement and dependent care plans.

Retirement Plans:
401A: Through this governmental plan, we offer a 7% match to employee contributions.
457/403(b): Through these governmental plans, employees may contribute pre-tax earnings for retirement. Employees may participate on the first day of employment.

Sponsored Insurance:
Life Insurance: Through Dearborn National, we offer basic life insurance of $5,000. Optional supplemental coverage, as well as spouse and eligible dependent policies, are available to purchase.
Long Term Disability/ Accident/ Critical Illness Insurance: Through Dearborn National we offer optional insurance coverages at a competitive rate. Coverage for employees and eligible dependents begins on the first day of the month following 60 days of employment.

Family and Medical Leave: Job protection to provide care related to a child’s birth or adoption, or for yourself or a family member’s serious health condition.

Employee Assistance Program: Through Alliance Worksite Solutions, we offer a no cost, confidential employee assistance program as a resource to resolve personal, family, financial and legal problems for employees and their dependents.

Professional Development: Joining Bluebonnet Trails is about joining a culture of inclusiveness, collaboration, trust, and the invitation and expectation to have a voice. Bluebonnet offers employees the opportunity to participate in professional development that is skill based and offers continuing education courses to enhance knowledge and performance via online courses and instructor led webinars.

Additional Perks:
– Employee Referral Awards
– Licensure Supervision
– Licensure Renewal Fee Reimbursement
– Public Service Loan Forgiveness Programs
– Educational Leave
– Competitive Pay Differentials for Applicable Positions

CityRemote within the BTCS Service Area
CountyBastrop County, Burnet County, Caldwell County, Fayette County, Gonzales County, Guadalupe County, Lee County, Williamson County
CredentialsMinimum Qualifications: At least three years of healthcare administration experience. Knowledge of insurance and healthcare revenue cycle management. Experience working directly with insurance payors on claims and denials. Experience obtaining prior authorizations for services. Strong communication and computer skills. Experience working in an electronic health record.
Ability to solve problems, working collaboratively across team, effective communicator, and ability to track and monitor patient accounts.

Preferred Qualifications: Bachelor’s degree in Business Management or Healthcare Administration. Experience working with Texas Community Mental Health Centers, experience working in SmartCare, and prior experience managing staff. Experience working collaboratively with cross-functional teams to streamline process and solutions for improvement of revenue cycle processes.
Salary Amount$57,720 - 67,600/year
Closing DateOpen until filled
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For Appointments or Information:
844-309-6385

24-Hour Crisis Hotline:
800-841-1255

Administration:
1009 North Georgetown Street
Round Rock, Texas 78664

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Bluebonnet Trails Community Services as a recipient of Federal Transit Administration (FTA) grant dollars either directly from FTA or through the Texas Department of Transportation (TxDOT), will comply with the Title VI of the Civil Rights Act of 1964 (42 U.S.C. 2000d), the U.S. Department of Transportation implementing regulations, FTA Circular 4702.lB, and TxDOT PTN requirements as specified in Master Grant Agreement, and State Management Plan. Our Title VI Plan can be viewed here: Title VI Plan 2023-2026

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