(3067) Service Manager – Georgetown State Hospital Step Down (Internal Only)

The Georgetown State Hospital Step Down (SHSD) Program serves individuals transitioning from the state hospital to a community based residential program. The program is designed to intentionally and effectively assist individuals with reintegrating into the community while promoting resident autonomy and ability to live independently. For 6 -12 months, residents receive person centered recovery planning, relapse prevention, skills training, peer support, medication management and medication education. Support with connection to other community resources, including primary care, dental care, and other outpatient needs are part of the transition process.

Critical Impact:

The SHSD program began in 2020 as part of an initial pilot program in Texas. The residents transitioning into the SHSD program were previously hospitalized for over one year in the state hospital setting, and provided a new, unique option for care in the community.

The SHSD Services Manager manages the day-to-day of how we deliver care to the people we serve, how we develop and support our talented team, and how we collaborate with our community partners. Additionally, the Services Manager leads the communication with our staff and contractors on strategy for maintaining SHSD’s essential operations, including during emergencies and disasters.

Key Responsibilities:

• Lead the program operations in alignment with the Center’s mission and values
• Provide consistent opportunity for 360 degree feedback to direct reports, including individualized support, goal setting, and coaching
• Builds relationship with colleagues, collaborating across programs, seeking and offering input towards shared goals and objectives
• Participates in continuous quality improvement
• Ensures all staff receive required training for the Center and program
• Effectively oversee the plans of care for all program residents
• Serves as the point of contact for collaboration with contractors
• Establish clear direction for the program, in alignment with local, state, and federal contracts and standards of care
• Orders supplies, submits facilities work orders, and ensures the home environment is safe for all residents

Location: Georgetown State Hospital Step Down

Hourly Salary Range: $27.85 – $ 35.60

Differential Detail: 

• Up to $2.00/hour- Previous experience in similar role with a community center in Texas
• $1.00/hour – 1 year management tenure with BTCS
• Up to $4.00/hour, tenure with BTCS
• $.75/hour – Bilingual
• $1.00/hour- Career Ladder Specialty

Shift Differentials:

• $2.00/hour – Evening
• $4.00/hour – Night
• $4.00/hour – Weekend
• $6.00/hour – Weekend Night

Join our dynamic and enthusiastic Team dedicated to continuously improving the health and independence of the persons we serve.

Click on https://bbtrails.org/work-with-us/ for additional details on other rewards and compensation, including our excellent benefits package and generous leave accruals!