| Job Description | INTERNAL APPLICANTS ONLY The Quality Management Manager reports to the Director of Quality Management. This senior-level position is responsible for leading and facilitating data-driven Continuous Quality Improvement (CQI) processes across the organization. The position serves as an operational and strategic lead for internal and external auditing activities, corrective action plan (CAP) processes, regulatory monitoring, and quality improvement initiatives designed to strengthen compliance, service delivery, and organizational performance. The Quality Management Manager functions as a subject matter expert (SME) across behavioral health and community service programs including, but not limited to:
This position oversees and coordinates quality monitoring activities related to internal audits, external reviews, surveillance reporting, incident reporting trends, client satisfaction activities, regulatory readiness, and corrective action planning. Responsibilities include analyzing quality and compliance data, identifying systemic trends and risks, supporting operational improvement efforts, and guiding programs through quality improvement strategies and follow-up monitoring. This position will have supervisory duties and will be an active participant in clinical and administrative teams to support the creation and nurturing of a culture of continuous quality improvement. This role exercises considerable independent judgment, initiative, and decision-making authority within the scope of Quality Management operations. Location: Remote Hourly Salary Range: $30.00 – $33.00 Differential Detail:
Join our dynamic and enthusiastic Team dedicated to continuously improving the health and independence of the persons we serve. Click on https://bbtrails.org/work-with-us/ for additional details on other rewards and compensation, including our excellent benefits package and generous leave accruals! |
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| City | Remote |
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| Credentials | Minimum Qualifications: Bachelor’s degree in relevant clinical, public health, or quality field. 3+ years of experience in healthcare quality management, compliance, auditing in a community health setting. 3+ years of experience in project management and/or management roles. Strong written, verbal, organizational, analytical, and problem-solving skills. Skill in leading and facilitating group processes. Skill in analyzing data in Excel. Ability to analyze and present data trends, quality indicators, and operational findings. Proficiency in Microsoft Office products including Excel, Word, PowerPoint, and data tracking/reporting systems. Preferred Qualifications: Graduate master’s degree in related field preferred. 4+ years’ experience in community mental health, managed care reviews, and programmatic auditing. Experience leading continuous quality improvement (CQI) initiatives and regulatory readiness activities preferred. Experience with internal and external auditing processes including HHSC, MCO, OIG, CMS, CARF, or other regulatory reviews preferred. Experience developing and monitoring corrective action plans and performance improvement initiatives preferred. Experience utilizing electronic health records and data management/reporting platforms preferred. Knowledge of TCOM, PCRP, TRR Guidelines, Medicaid documentation standards, and behavioral health billing requirements preferred. |
| Salary Amount | $62,400.00 – $68,640.00/year |
| Closing Date | Open until filled |
Crisis Hotline: 1-800-841-1255 | Appointments or Services: 1-844-309-6385
For Appointments or Information:
844-309-6385
24/7 Crisis Line:
800-841-1255
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Administration Address:
1009 N. Georgetown Street,
Round Rock, Texas 78664
Bluebonnet Trails Community Services as a recipient of Federal Transit Administration (FTA) grant dollars either directly from FTA or through the Texas Department of Transportation (TxDOT), will comply with the Title VI of the Civil Rights Act of 1964 (42 U.S.C. 2000d), the U.S. Department of Transportation implementing regulations, FTA Circular 4702.lB, and TxDOT PTN requirements as specified in Master Grant Agreement, and State Management Plan. Our Title VI Plan can be viewed here: Title VI Plan 2023-2026 (PDF)
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