Crisis Hotline: 1-800-841-1255    |    Appointments or Services: 1-844-309-6385

(3056) Youth Outreach Specialist

Job Description

Program Overview:

The Youth Crisis Outreach Team (YCOT) program provides crisis intervention and assessment, intensive case management, relapse prevention, and care coordination services to youth in crisis. This program partners with the Mobile Crisis Outreach Team and responds to crisis 24/7 in schools, emergency rooms, homes and clinics. The core components of a crisis continuum are somewhere to call, someone to respond, and a place to go. The Bluebonnet Trails Youth Outreach Specialist has a key role in providing quick, in person response to those in crisis, and continuing to provide transitional services for up to 90 days to each youth and family.

Our Vision is Healthy and Fulfilled Lives, and YCOT offers an interdisciplinary team of dedicated clinicians supporting youth and families at the time of crisis, and for months following the crisis to ensure stabilization and linkage to longer term community supports. Serving the whole family system, the YCOT team consists of Youth Outreach Specialists, Certified Family Partners, Certified Peer Support Specialists, Therapists, and linkage to other services and resources as needed. The Youth Outreach Specialist provides support and assistance with the completion of obtaining vital documents, benefits completion, and employment services as needed.

Our Mission is to continuously improve the health and independence of the persons we serve, and the Youth Outreach Specialist provides timely access to care at the time of crisis, using evidenced based intervention and evidence-based practices to reduce utilization of higher level of care options, and reduce intersection with the criminal justice system.

Critical Impact:

The YCOT team provides immediate connection to crisis intervention and a consistent team provides crisis follow up and transitional services after the initial crisis has been resolved. Through intensive supports, provided from a daily to weekly basis, the Youth Outreach Specialist collaborates with the youth and family on goals, creating a plan of action to achieve those goals. The Youth Outreach Specialist is the primary point of contact for the youth and family, collaborating with internal and external teams, including the DFPS, schools, law enforcement, primary care, and hospitals.

Key Responsibilities:

  • Provides person-centered care, including crisis intervention, routine and intensive case management, supported housing and employment, care coordination, and assistance with benefits completion
  • Participate in consistent 360-degree feedback with direct supervisor, including collaboration on individualized support, goal setting, and coaching
  • Build relationships with colleagues, learning about options and resources at BTCS and in the community
  • Responsive to needs to a changing and growing program, maintaining flexibility as the program develops and continues to improve
  • As a Crisis Clinician, functions as a member of the Mobile Crisis Outreach Team, including after hours on call rotation

Location: Williamson and Burnet Counties

Hourly Salary Range: $24.23 – $32.48

Differential Detail:

  • $1.00 per hour – 2 years previous experience
  • Up to $4.00 per hour – BTCS tenure
  • $0.75 per hour – Bilingual
  • $1.00 per hour – Advanced Licensure
  • $1.00 per hour – Williamson County
  • $0.50 per hour – LCDC Licensure
CityRound Rock, TX, Georgetown, TX, Marble Falls, TX
CountyBurnet County, Williamson County
CredentialsMinimum Qualifications:
Two years’ experience serving and supporting persons in crisis.
Strong communication skills.
Must have a valid Texas Driver’s License.
Bachelor’s degree in human services.


Preferred Qualifications:
Bilingual in Spanish.
Master’s Degree.
Licensed Clinical Social Worker, Licensed Professional Counselor, or Licensed Marriage and Family Therapist.
Licensure as Licensed Chemical Dependency Counselor.
Salary Amount$50,398.40 – $67,558.40 /year
Closing DateOpen until filled
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For Appointments or Information:
844-309-6385

24/7 Crisis Line:
800-841-1255

Texas Certified Community Behavioral Health Clinic Website
Bluebonnet Trails Community Services home

Social Media:

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Administration Address:
1009 N. Georgetown Street,
Round Rock, Texas 78664

Texas Council of Community Centers website

Bluebonnet Trails Community Services as a recipient of Federal Transit Administration (FTA) grant dollars either directly from FTA or through the Texas Department of Transportation (TxDOT), will comply with the Title VI of the Civil Rights Act of 1964 (42 U.S.C. 2000d), the U.S. Department of Transportation implementing regulations, FTA Circular 4702.lB, and TxDOT PTN requirements as specified in Master Grant Agreement, and State Management Plan. Our Title VI Plan can be viewed here: Title VI Plan 2026-2029 (PDF)

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