(3113) Community Outreach and Engagement Manager

Program Overview

Under the supervision of the Director of Workforce Development and Community Relations, the Community Outreach and Engagement  Coordinator is responsible for coordinating and participating in community outreach activities that increase awareness, access and utilization of behavioral health, crisis, forensic, substance use, autism and intellectual development disabilities services. This position serves as an organizational representative within the community and works collaboratively with internal programs and community partner organizations. The Manager will identify outreach opportunities, register the organization for community events, attend events as the organization representative, and coordinate the participation of other staff or program representatives when appropriate. The Community Outreach and Engagement Manager will play an important role in ensuring that community partners understand who we are, what services we provide, how to access those services, and how we can work together to improve outcomes for individuals and families.

Key Responsibilities

• Coordinate community outreach activities aligned with organizational and programmatic priorities
• Register the organization for appropriate outreach events, maintain an organized calendar of upcoming activities
• Attend outreach events as an organizational representative and provide accurate information about services across the system of care
• Coordinate and organize the attendance of other organization representatives to outreach events as needed, including confirming availability, assigning responsibilities, and communicating event details
• Prepare staff and materials for outreach events, including brochures, resource information, displays, presentations and other supplies
• Establish and maintain professional and positive working relationships with healthcare providers and community partners
• Coordinate and organize behavioral health taskforce meetings, including sending the calendar invites, agendas and minutes. Develops meeting agenda in collaboration with appropriate internal leaders and taskforce members. Prepares and distributes meeting materials and documents. Facilities meeting logistics, including participant sign-in, room reservation, and communication with presenters or guest speakers.
• Organize and maintain outreach materials, presentations, resource information
• Support the development of targeted outreach activities for populations and communities experiencing barriers
• Receives presentation and speaking requests, and coordinates appropriate representatives and subject matter experts
• Documents and photographs attendance at events for use in both social media and board reports.
• Maintain an organized tracking system of outreach activities, provides data as needed to support grant applications and deliverables

Hours: Typically Monday- Friday 8 am- 5 pm; adjusted as needed to represent the Center at outreach events that take place outside of normal business hours.

Location: Remote; must report to 8 counties served by BTCS and other Central Texas counties such as Travis County as needed

Hourly Salary Range: $26.00 – $29.75

Differential Detail:

• $1.00 per hour – 2 years previous experience
• $1.00 per hour – 2 years BTCS Tenure
• $0.75 per hour – Bilingual
• $1.00 per hour – Career Ladder Specialty

Join our dynamic and enthusiastic Team dedicated to continuously improving the health and independence of the persons we serve. 

Click on https://bbtrails.org/work-with-us/ for additional details on other rewards and compensation, including our excellent benefits package and generous leave accruals!