Crisis Hotline: 1-800-841-1255    |    Appointments or Services: 1-844-309-6385

(1401) Customer Service Representative – Relief Pool

Job Description

This position is responsible for providing clerical support and assistance, receptionist duties, data entry, and collating materials, typing, mailing correspondence, maintaining office equipment, filing clinical records, insurance verification, medical records request, and collecting payments.  This position will schedule appointments for individuals in the clinic, update consents and demographic information in the electronic chart, send out DocuSign consents and scan documents and other information into the individual’s electronic chart.  Adheres to the provider’s schedule to assist individuals with initial and follow up appointments in the clinic while supporting professional and medical teams.  This position is a PRN or as needed with no guarantee of work hours.

Salary: $21.92 – $24.67/hr

*Range of salary subject to applicable differentials listed below*

$0.75/hr Bilingual

$1.00/hr career ladder

$1.00/hr Specialty

CitySeguin, Lockhart, Gonzales
CountyCaldwell County, Gonzales County, Guadalupe County
CredentialsMinimum Qualifications: High School diploma or GED equivalency; knowledge of Excel and Word, record keeping, good organizational skills.

Preferred Qualifications: At least one-year experience in a medical or hospital setting.
Salary Amount$21.92 - 24.67/hr
Closing DateOpen until filled
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1009 North Georgetown Street
Round Rock, Texas 78664

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Bluebonnet Trails Community Services as a recipient of Federal Transit Administration (FTA) grant dollars either directly from FTA or through the Texas Department of Transportation (TxDOT), will comply with the Title VI of the Civil Rights Act of 1964 (42 U.S.C. 2000d), the U.S. Department of Transportation implementing regulations, FTA Circular 4702.lB, and TxDOT PTN requirements as specified in Master Grant Agreement, and State Management Plan. Our Title VI Plan can be viewed here: Title VI Plan 2023-2026

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